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83% Of Consumers Do Not Trust Advertising
The conventional channels to reach customers aren't as prominent as they used to be. The majority of users who no longer trust ads choose to take notice of customers' suggestions online.
Source: Statuslabs
If They Were Asked, 77% Of Consumers Would Most Likely Give A Review
More than a 35% would post a review to notify others about their client encounter and 24% would likely direct their review to the business itself.
Over a 26% would be willing to submit a review to assist other individuals with their decision making process.
Source: Podium
77% Of Clients Don't Trust Reviews That Are Older Than Three Months
Consumers don't care how excellent your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.
Customers know businesses lose their touch all the time, which is why most of them consider older reviews unimportant.
It is for this reason that companies ought to be continuously asking for reviews.
Source: Statuslabs
If It Has Negative Reviews As Well, 52% Of Customers Trust An Item More
We already discussed the negative and positive reviews and their impact on customers. However, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are favorable. People anticipate to see some negative reviews.
Source: Capterra
The Average Review Word Count Has Become 65% Shorter Since 2010
Currently reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is similar to that of a twitter tweet.
Source: Review Trackers
60 Percent Of Customers Seek Advice From Blog And Social Network Reviews On Their Mobile Devices Prior To Shopping
In-store shopping is affected substantially by blogs and reviews on social networks. With males being twice as likely to be influenced than women.
Reviews and ranking statistics show individuals value the opinion of peers more than any other material.
Source: Collective Bias
Clients Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done much faster. Purchasing decisions are made quickly.
Online reviews are undoubtedly convincing, yet marketers have not necessarily come to appreciate the power of them.
Source: Martech Zone
83% Of All Young Clients Were Asked To Post A Review Recently
Of those asked, 80% of customers did submit a review. In general, companies have asked 66% of all clients to leave a review on their business.
Source: Brightlocal
United States Shoppers Regard "Product Performance" To Be The Most Valuable Information In Product Reviews
When individuals check out reviews, they concentrate on different elements of the shopping experience. However according to online review stats, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality in time are the next few considerations for more than 50% of US clients.
Source: Statista
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of companies doubt the integrity of online reviews. Nonetheless, they recognize the enormous impact user scores have on their business. Undesirable client or staff member reviews can influence 90% of job seekers.
Source: Career Arc
Reviews Shared On Twitter Can Help Increase Sales By 6.46%
Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
Software Application Reviews Influence Over 98 Percent Of All Buyers
18% of software application buyers consider reviews to be an important factor in the purchase procedure. Software reviews have no effect whatsoever on only 2% of customers. Two-thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
67% Of Customers Suggest Reviews Are A "Very Important" Factor When Choosing A Service Provider
Reviews have a huge impact on their decision when customers have to choose a service provider.
Source: DemandGenReport
Online Product Reviews About An Item Can Increase Its Conversion Rate By A Whopping 270%
User review statistics reveal the purchase likelihood for a product with five reviews is 270 percent higher than the exact same item without reviews.
Source: Spiegel Research Center
15 Percent Of Clients Do Not Trust Businesses With No Online Reviews
No trust implies no interactions. 15 percent of potential consumers will not even think about working with a business they can't discover viewpoints about.
Source: Statuslabs
49 Percent Of Consumers Consider The Number Of Online Reviews As A Vital Consideration Of Their Buying Decision
Customers value not just the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of clients, who take note of the number of reviews is presently at 46 percent.
Source: Brightlocal