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The Typical Review Length Has Actually Become 65% Shorter Since 2010
At this present time reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of tweet on twitter.
Source: Review Trackers
86% Of Consumers Would Consider Writing A Review For A Business
Your consumers are your most important resource, and it's not just because of the cash they spend at your business. If you give them an excellent experience, they will want to share it.
Source: Brightlocal
Many Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they've gone to a supplier. Online review trends show people prefer to comment if they had a positive experience, instead of a negative or mediocre one.
Source: Brightlocal
95% Of Travelers Read Online Reviews Prior To Reserving Travel Related Services
Leisure and business travelers alike read reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
More Than Half Of Individuals Aged 25 To 34 Gave Reviews
According to Statista, the younger generations are reportedly the more vocal ones.
Source: Statista
88% Of Americans Claimed That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices
Stats reveal that reviews were more helpful than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
72 Percent Of Customers Won't Take Action Unless They Read Some Reviews
No matter how alluring your marketing is, you still require client reviews. There's no skirting around it. Consumers are still ready to hear you out, however they rely on other people more.
Source: My Testimonial Engine
89% Of Customers Review A Businesses Responses To Reviews
Not only do a lot of customers check out the review replies, 30% of them hold them in high regard. Practically 96% read the reactions to their own reviews.
Source: Brightlocal
If A Company Makes An Effort To Resolve Problems Rapidly And Efficiently, 95% Of Unsatisfied Customers Will Go Back To A Company
Consumers do not expect you to be perfect. They do expect you to resolve things when they go wrong. If there's nothing else a business can do to solve a concern, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday
Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions
Facebook is presently the most popular social media which can also affect our purchasing decisions.
According to social media reviews data, Facebook impacts the majority of users' purchase decisions.
If it has favorable reviews, Facebook reviews stats expose that four out of 5 users are most likely to rely on a local business.
Source: RevLocal
Customers Could Invest 31% More With A Business That Has Excellent Reviews
Focus on this fact. The better other users explain your services or product, the more money you can charge and consumer review stats show us exactly just how much more.
Source: Martech Zone
More Than Four Negative Reviews About A Business Or Product Might Decrease Sales By 70%
One negative review suffices for 35% of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent fewer sales.
Obviously, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
American Shoppers Regard "Product Performance" To Be The Most Helpful Info In Product Reviews
They focus on various aspects of the shopping experience when individuals read reviews. However according to online review statistics, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality with time are the next few considerations for more than 50% of American consumers.
Source: Statista
54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Company
The star score is the first thing customers see. Still, users focus on other elements as well, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of USA consumers.
Source: Statista
53% Of Americans Consider Item Reviews And Scores As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's buyers are wary and want the very best bang for their dollar. It's no wonder that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
70% Of Consumers Prefer To Find Out About A Business Via Reviews And Short Articles, Instead Of Ads
Advertisements are all well and good, but it's worth trying a different approach also. Reviews are by far the best method to find the truth about a product or service.
Source: Statuslabs
Google Represents 57.5 Percent Of All Reviews Globally
Google is the clear winner as far as circulation goes, however they are not the only ones in the game.
These the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers