61 Percent Of Local Businesses Have An Average Ranking Of 4 To 5 Stars

Generally two thirds of companies have good and awesome ratings. Just 5% of companies have a rating listed below three stars.

Source: Brightlocal

64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who read client reviews, concur that it increases their purchasing confidence.

Companies utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Services

Leisure and business travelers alike read reviews to form an opinion. Business tourists check out approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they check out reviews 'always' or 'really frequently'.

Source: Trust You

Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions

Facebook is currently the most popular social media which can likewise influence our purchasing preferences.

According to social reviews data, Facebook affects over half of users' purchase decisions.

If it has favorable reviews, Facebook reviews stats reveal that four out of five users are more likely to rely on a local business.

Source: RevLocal

89% Of Clients Read A Companies Feedback To Reviews

Not only do the majority of individuals read the review replies, 30% of them value them highly. Practically 96% read the reactions to their own reviews.

Source: Brightlocal

Online Item Reviews About An Item Can Boost Its Conversion Rate By An Incredible 270 Percent

User review stats show the purchase likelihood for a product with 5 reviews is 270% higher than the very same product without reviews.

Source: Spiegel Research Center

95% Of Disappointed Customers Will Return To A Company If A Company Manages To Resolve Issues Quickly And Efficiently

Consumers don't anticipate you to be perfect. When things go wrong, they do expect you to remedy things. If there is absolutely nothing else a business can do to resolve a problem, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

Google Represents 57.5% Of All Reviews Globally

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

These the online reviews circulation rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

77% Of Consumers Do Not Rely On Reviews That Are Older Than Three Months

Consumers don't care how great your service or product was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.

It is for this reason that businesses ought to be constantly asking for reviews.

Source: Statuslabs

Almost All Consumers, Who Use Online Reviews, Read Them Early In The Buying Process

Let's say you wish to purchase a brand-new car and there are numerous models which fit your requirements. How do you choose the best one for you? Well, you read the reviews.

With the help of other customers, you quickly decide on one that works for you. That's how positive reviews transform customers into customers.

Source: Consumer Affairs

A One Star Increase In Rating Can Lead To A 5% To 9% Boost In Business Revenue

Businesses that treat customers fairly generally succeed, review sites help ensure of that.

Source: Statuslabs

70 Percent Of Customers Prefer To Learn About A Business Via Reviews And Articles, Rather Than Ads

Advertisements are all well and good, however it's worth attempting a different approach as well. Reviews are by far the very best method to discover the truth about a service or product.

Source: Statuslabs

Just 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the significant review platforms are free, a remarkably low number of companies in fact utilize them.

Although we now understand why client reviews are so effective, most businesses apparently do not.

Source: LsaInsider

If They Were Asked, 77% Of Clients Would Certainly Post A Review

More than a 35% would post a review to notify others about their client encounter and 24% would undoubtedly direct their review to the company itself.

Over a 26% would be willing to leave a review to assist other people with their choice making process.

Source: Podium

A Lot Of Local Companies Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have visited a supplier. Online review trends show individuals prefer to comment if they had a favorable experience, instead of a negative or average one.

Source: Brightlocal

Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of USA Consumers

24% of US consumers consider reviews as 'incredibly influential'.

To show the importance of online reviews and rankings, did you know that 81 percent of customers will pay more for an item with reviews and those exact same clients are also going to accept slower shipping times for such products.

Source: Turntonetworks