The Majority Of Clients Aged 25-34 Published Reviews

According to Statista, the more youthful generations are unsurprisingly the more opinionated ones.

Source: Statista

95% Of Unhappy Consumers Will Go Back To A Company If A Company Manages To Fix Issues Quickly And Effectively

Consumers don't expect you to be perfect. When things go wrong, they do anticipate you to fix things. If there is absolutely nothing else a business can do to resolve an issue, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

A One Star Boost In Score Can Result In A 5% To 9% Increase In Business Income

Businesses that treat consumers honorably normally flourish, review sites help make certain of that.

Source: Statuslabs

61 Percent Of Local Businesses Have An Average Rating Of 4 To 5 Stars

Generally two thirds of companies have exceptional and awesome ratings. Only 5% of companies have a score below 3 stars.

Source: Brightlocal

83 Percent Of Customers Do Not Trust Advertising

The traditional channels to reach consumers aren't as prominent as they used to be. Many users who no longer trust ads select to focus on customers' suggestions online.

Source: Statuslabs

91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of businesses doubt the integrity of online reviews. Nonetheless, they recognize the massive impact user ratings have on their business. Unfavorable client or employee reviews can influence 90% of job seekers.

Source: Career Arc

More Than Four Negative Reviews About A Business Or Service Might Decrease Sales By 70%

One negative review is enough for 35 percent of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.

Obviously, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Reviews Shared On Twitter Can Help Boost Online Sales By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

72% Of Consumers Won't Take Action Unless They Read Some Reviews

No matter how attractive your marketing is, you still require client reviews. There's no way around it. Customers are still going to hear you out, but they trust other people more.

Source: My Testimonial Engine

89% Of Consumers Browse A Companies Feedback To Reviews

Not only do most consumers read the review replies, 30% of them highly value them. Almost 96% read the reactions to their own reviews.

Source: Brightlocal

Software Reviews Impact Over 98% Of All Buyers

18% of software application buyers consider reviews to be an essential factor in the purchase process. Software reviews have no effect whatsoever on only 2% of customers. Two thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

77% Of Individuals Don't Trust Reviews That Are Older Than Three Months

Customers don't care how good your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.

Customers understand businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.

It is for this reason that businesses ought to be constantly requesting reviews.

Source: Statuslabs

Customers Might Spend 31 Percent More With A Business That Has Fantastic Reviews

Take notice of this fact. The better other users explain your service or product, the more cash you can charge and customer review statistics reveal to us precisely just how much more.

Source: Martech Zone