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49 Percent Of Customers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Buying Decision
Customers value not only the quality or nature of the reviews, but they consider their number and recency too.
The share of consumers, who focus on the number of reviews is currently at 46 percent.
Source: Brightlocal
71% Of Millennials Browse Customer Reviews Of Professional Services
Majority of all individuals in need of an expert service turn to online reviews.
According to online reviews statistics, 59% used online reviews to select a lawyer or a medical professional.
Younger people (age 18-35) are much more inclined to hire an expert based upon online reviews. Only 19% of millennials will think about hiring a legal representative without any.
Source: Thomson Reuters
63.6% Of Customers Check Out Google To Read Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the end.
When it comes to trust, these online review statistics reveal the general appeal of a site can only go so far.
Source: Review Trackers
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than two-thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
77% Of Buyers Do Not Rely On Reviews That Are Older Than 3 Months
Consumers don't care how excellent your product or service was in the past. Part of why online reviews matter is because they are relevant and fresh.
Customers know businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.
It is for this reason that companies ought to be continuously requesting reviews.
Source: Statuslabs
Only 44 Percent Of Local Companies Have Actually Accepted Their Google My Business Listing
That's 56% of your competition that aren't making the most of their listing.
While business listings on the major review platforms are complimentary, a remarkably low number of businesses in fact utilize them.
Although we now understand why client reviews are so effective, most businesses apparently don't.
Source: LsaInsider
Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions
Facebook is currently the most popular social network which can likewise affect our buying preferences.
According to social reviews stats, Facebook impacts more than half of users' purchase choices.
If it has positive reviews, Facebook reviews statistics reveal that 4 out of 5 users are likely to rely on a local business.
Source: RevLocal
The Typical Review Length Has Gotten 65% Shorter Since 2010
These days reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is proportionate to that of a tweet.
Source: Review Trackers
67% Of Customers Claim Reviews Are A "Extremely Crucial" Factor When Choosing A Service Provider
When customers have to pick a solution provider, reviews have a massive influence on their decision.
Source: DemandGenReport
15% Of Visitors Do Not Trust Businesses Without Any Online Reviews
No trust indicates no interactions. 15 percent of prospective clients won't even think about working with a business they can't discover opinions about.
Source: Statuslabs
Online Product Reviews About An Item Can Increase Its Conversion Rate By More Than 270%
User review stats reveal the purchase probability for a product with 5 reviews is 270% higher than the very same product without reviews.
Source: Spiegel Research Center
When Purchasing Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Influential Element
Data reveal that reviews were more successful than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
82% Of Consumers Go To Review Websites Because They Want To Purchase An Item Or A Service And Wish To Get The Facts About Business Services And Products.
Review websites are places that people go to get the truth about a service, business or product . Users come since they have currently formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit. And 29% do so in 24 hours.
Source: RevLocal
90 Percent Of Users Require Less Than 10 Reviews To Form An Opinion About A Business
You know what individuals state about first impressions?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
If you do not have reviews on your website, consider asking your visitors to write one.
Source: Martech Zone
91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of companies doubt the integrity of online reviews. However, they understand the massive impact user scores have on their business. Unfavorable client or staff member reviews can affect 90% of job seekers.
Source: Career Arc
70% Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business
4 reviews may be too few. Many people check out a lot more reviews to get a clear view of how the business is really doing. Don't depend on that fact alone.
Source: Brightlocal