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A Lot Of Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have visited a vendor. Online review trends show individuals choose to comment if they had a favorable experience, instead of a unfavorable or average one.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization
The star rating is the first thing consumers see. Still, users take notice of other elements too, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of US consumers.
Source: Statista
Reviews Shared On Twitter Can Help Increase Online Sales By 6.46 Percent
Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
A Lot Of Best-selling Products Have A Typical Score Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star rankings.
According to consumer rating stats, conversion rates begin to decrease as rankings rise above 4.7.
Source: Spiegel Research Center
Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Buying Process
Let's say you want to buy a brand-new automobile and there are several models which fit your requirements. How do you pick the very best one for you? Well, you read online reviews.
With the help of other consumers, you quickly decide on one that works for you. That's how positive reviews transform consumers into clients.
Source: Consumer Affairs
72 Percent Of Clients Will Not Take Action Before They Read Some Reviews
Irrespective of how enticing your marketing is, you still require consumer reviews. There's no skirting around it. Clients are still willing to hear you out, but they rely on other individuals more.
Source: My Testimonial Engine
Software Application Reviews Influence Over 98% Of All Purchasers
18 percent of software application purchasers consider reviews to be a vital factor in the purchase procedure. Software reviews have no impact whatsoever on only 2 percent of customers. Two thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of companies question the integrity of online reviews. Nevertheless, they realize the huge effect user rankings have on their business. Unfavorable client or employee reviews can affect 90% of job seekers.
Source: Career Arc
Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than two thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Just 6% Of Customers Don't Trust Customer Reviews At All
According to consumer review data, a massive 19% of consumers always rely on online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
More Than 4 Negative Reviews About A Business Or Service Might Reduce Sales By 70%
One negative review is enough for 35% of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59% less sales.
Naturally, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Favorable Reviews Encourage 68 Percent Of Consumers To Choose Local Businesses
Because the huge majority of consumers check out reviews, you would want yours to be inviting to new customers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
53% Of Consumers Expect Companies To Reply Within A Week To Negative Reviews
Online review statistics prove that 63% of consumer reviews remain without a reaction. That's too bad, since those businesses are losing customers that way.
Source: Review Trackers
83% Of All Young Customers Were Asked To Give A Review Recently
Of those invited, 80% of clients did post a review. Overall, businesses have asked 66% of all consumers to submit a review on their business.
Source: Brightlocal
89% Of Consumers Browse A Businesses Responses To Reviews
Not only do a lot of clients read the review replies, 30% of them highly value them. Almost 96% read the reactions to their own reviews.
Source: Brightlocal