88% Of Executives Regard Reputation Risk As A Leading Business Problem

Reputation management stats indicate a company's reputation does not impact just the clients. Potential employees likewise take a look at ratings and take a look at reviews.

Source: Deloitte

77% Of Consumers Would Likely Leave A Review If They Were Asked

More than a 35% would leave a review to inform others about their consumer encounter and 24% would undoubtedly direct their review to the business itself.

Over a 26% would want to give a review to help other individuals with their choice making process.

Source: Podium

Google Accounts For 57.5 Percent Of All Reviews Around The Globe

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here's the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

64% Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who read customer reviews, concur that it increases their purchasing confidence.

Businesses utilize the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

60 Percent Of Customers Consult Blog And Social Network Reviews On Their Mobile Devices Before Shopping

In-store purchasing is affected considerably by blogs and reviews on social media. With males being twice as likely to be affected than women.

Reviews and rating statistics show people value the viewpoint of peers more than any other material.

Source: Collective Bias

72% Of Consumers Will Not Take Action Before They Check Out Some Reviews

Regardless of how eye-catching your marketing is, you still need client reviews. There is no other way around it. Clients are still happy to hear you out, but they rely on other people more.

Source: My Testimonial Engine

Negative Reviews Can Improve Conversion By Up To 85%

It sounds insane, but negative reviews can be a positive factor for users to devote more time on your website. According to online review statistics, people devote more than five times as long on a website when they check out negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or faked reviews.

Source: Reevoo

A One Star Increase In Ranking Can Cause A 5% To 9% Increase In Business Profits

Businesses that treat customers fairly usually succeed, review websites help ensure of that.

Source: Statuslabs

If It Has Negative Reviews As Well, 52% Of Customers Trust An Item More

We already discussed the positive and negative reviews and their effect on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that perhaps the reviews are phony. Consumers anticipate to see some unfavorable reviews.

Source: Capterra

82% Of Customers Go To Review Sites Because They Wish To Purchase A Product Or A Service And Wish To Get The Facts About The Businesses Product Or Services.

Users come since they have currently formed a buying decision. The majority of them (89%) purchase within a week of their visit.

Source: RevLocal

86 Percent Of Customers Would Think About Composing A Review For A Business

Your clients are your most important resource, and it's not just because of the money they invest at your business. If you give them an excellent experience, they will be willing to share it.

Source: Brightlocal

When Purchasing Home Electronic Devices, 88% Of Americans Claimed That Product Reviews Were The Most Prominent Element

Statistics reveal that reviews were more successful than Television ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

73 Percent Of Consumers Believe Client Reviews Are More Important Than Star And Number Rankings

Online review statistics make it clear individuals aren't pleased with scores alone.

Customer reviews make the statistics appear more genuine which is what the prospective consumers are looking for. Nearly a third of customers state composed reviews are the only feature that makes them think the websites' reviews are appropriate and helpful.

Source: Fan and Fuel