If It Has Less Than A 4 Star Rating, More Than Half Of Customers Won't Utilize A Business

This stat is one of numerous that highlight the importance of online rankings. Now that news of client fulfillment travels this fast, keeping your consumers delighted is more vital than ever.

57% of consumers have actually searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.

11 percent looked just for companies with a perfect five star score.

Source: Brightlocal

83% Of All Younger Consumers Were Invited To Submit A Review Recently

Of those invited, 80% of consumers did submit a review. In general, businesses have actually asked 66% of all consumers to give a review on their business.

Source: Brightlocal

Online Product Reviews About A Product Can Boost Its Conversion Rate By More Than 270%

User review statistics reveal the purchase likelihood for a product with 5 reviews is 270% higher than the exact same product without reviews.

Source: Spiegel Research Center

Reviews Published On Twitter Can Grow Online Sales By 6.46 Percent

Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions

Facebook is currently the most popular social media which can also affect our purchasing decisions.

According to social reviews stats, Facebook affects the majority of users' purchase decisions.

Facebook reviews stats expose that 4 out of five users are most likely to trust a local business if it has favorable reviews.

Source: RevLocal

53% Of Customers Anticipate Companies To Respond Within A Week To Unfavorable Reviews

Online review statistics show that 63% of customer reviews stay without a reaction. That's too bad, due to the fact that those businesses are losing consumers that way.

Source: Review Trackers

82% Of Customers Visit Review Sites Due To The Fact That They Wish To Purchase A Product Or A Service And Want To Get The Truth About The Businesses Services And Products.

Users come because they have currently formed a buying decision. The bulk of them (89 percent) buy within a week of their visit.

Source: RevLocal

67% Of Customers Claim Reviews Are A "Extremely Crucial" Factor When Picking A Solution Provider

When consumers have to select a solution provider, reviews have a huge impact on their decision.

Source: DemandGenReport

89% Of Buyers Choose To Read Reviews Using Their Cell Phones

Be it by means of an app or a mobile web browser, customers choose to read reviews on their phones.

Source: Statista

52% Of Consumers Trust A Product More If It Has Negative Reviews As Well

We already touched upon the negative and positive reviews and their impact on customers. Nevertheless, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are positive. People anticipate to see some unfavorable reviews.

Source: Capterra

Customer Reviews On Products Are Relied On Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other individuals viewpoints before they ever trust what the maker states. The reason, makers' descriptions are generally advertisements.

Source: Martech Zone

15 Percent Of Consumers Don't Trust Businesses Without Having Online Reviews

No trust suggests no interactions. 15 percent of possible customers won't even think about doing business with a company they can't discover opinions about.

Source: Statuslabs

86 Percent Of Customers Would Think About Composing A Review For A Business

Your consumers are your most valuable resource, and it's not only because of the money they spend at your business. They will be willing to share it if you provide them an excellent experience.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Organization

The star score is the first thing consumers see. Still, users take notice of other factors as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of USA consumers.

Source: Statista

A Lot Of Best-selling Items Have An Average Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star ratings.

According to customer rating statistics, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center