Reviews Shared On Twitter Can Help Grow Revenues By 6.46%

Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

53% Of Customers Expect Companies To Reply Within A Week To Unfavorable Reviews

Online review statistics reveal that 63% of customer reviews stay without a reply. That's too bad, because those companies are losing customers that way.

Source: Review Trackers

90% Of Consumers Need Less Than 10 Reviews To Form An Opinion About A Business

You know what individuals say about very first impressions?

Users get their first impression of your businesses through reviews. Typically through less than 10 of them.

If you do not have reviews on your website, think about asking your visitors to compose one.

Source: Martech Zone

Favorable Reviews Encourage 68 Percent Of Customers To Choose Local Businesses

Given that the vast majority of consumers check out reviews, you would want yours to be enticing to brand-new consumers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

If It Has Negative Reviews As Well, 52% Of Customers Trust An Item More

We already touched upon the negative and positive reviews and their impact on consumers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are phony. People anticipate to see some negative reviews.

Source: Capterra

American Consumers Regard "Product Performance" To Be The Most Useful Information In Product Reviews

They focus on different elements of the shopping experience when individuals read reviews. But according to online review stats, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality in time are the next few considerations for more than 50% of USA clients.

Source: Statista

63.6 Percent Of Customers Visit Google To Look For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.

These online review stats reveal the basic popularity of a website can only go so far when it comes to trust.

Source: Review Trackers

60 Percent Of Consumers Check Out Blog And Social Media Network Reviews On Their Cell Phones Before Shopping

In-store purchasing is affected substantially by blogs and reviews on social media. With men being twice as likely to be influenced than ladies.

Reviews and rating stats reveal people value the viewpoint of peers more than any other material.

Source: Collective Bias

70% Of Customers Need To Read At Least 4 Reviews Before They Can Rely On A Business

Four reviews may be too few. Many people check out much more reviews to get a better idea of how business is actually doing. Don't depend upon that fact alone.

Source: Brightlocal

Software Reviews Influence Over 98% Of All Purchasers

18 percent of software purchasers consider reviews to be an important factor in the purchase procedure. Software reviews have no effect whatsoever on just 2% of customers. Two thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

Almost All Customers, Who Use Online Reviews, Read Them Early In The Buying Process

Let's say you want to buy a new car and there are several models which fit your criteria. How do you choose the best one for you? Well, you read online reviews.

With the help of other customers, you manage to choose a model that works for you. That's how positive reviews convert consumers into clients.

Source: Consumer Affairs

74 Percent Of Local Companies Have At Least One Google Review

One review is far from adequate to enhance your website's SERP ranking.

Taking a look at online ratings statistics, we found out that a company needs to have at least 40 reviews before users "Award" it with a star.

Source: Brightlocal

61 Percent Of Local Businesses Have An Average Ranking Of 4 To 5 Stars

Typically two-thirds of companies have good and awesome ratings. Only 5% of companies have a rating below 3 stars.

Source: Brightlocal

30% Of Customers Feel Favorable To A Business Which Responds To Online Reviews

Communicating with your consumers develops trust. Even something as simple as reacting to their comments and reviews can make them feel appreciated.

As you might expect, clients who feel this way are going to invest more cash with a business.

Source: Statuslabs