Clients Could Invest 31% More With A Business That Has Great Reviews

Take notice of this fact. The more detailed other users explain your services or product, the more cash you can charge and consumer review statistics reveal to us exactly just how much more.

Source: Martech Zone

30% Of Clients Feel Positive About A Company Which Reacts To Online Reviews

Corresponding with your consumers creates trust. Even something as simple as reacting to their remarks and reviews can make them feel appreciated.

As you might expect, clients who feel this way are more willing to invest more money with a company.

Source: Statuslabs

98 Percent Of Yelp's Site Visitors Purchased From A Business They Discovered On The Website

Generally, 142 million consumers visit Yelp each month. This is as great a time as any if you have not declared your totally free Yelp business page.

Source: RevLocal

Fifty Percent Of All Of The Millennial's "Always" Check Out Online Reviews For Businesses

Younger people know the value of being informed. User-generated material has an indisputable impact on customers.

They will recognize what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older people are different though, only 6% of people aged 55 or older check out reviews.

Source: Brightlocal

63.6% Of Customers Check Out Google To Read Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) behind.

When it comes to trust, these online review stats show the general appeal of a site can only go so far.

Source: Review Trackers

70 Percent Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business

4 reviews may be too few. Most people read much more reviews to get an idea of how the business is actually doing. Don't depend upon that fact alone.

Source: Brightlocal

If A Business Handles Problems Quickly And Effectively, 95% Of Disappointed Clients Will Go Back To A Company

Customers don't expect you to be perfect. They do expect you to take care of things when they go wrong. If there is nothing else a company can do to fix a concern, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

The Average Review Length Has Gotten 65% Shorter Since 2010

At the present time reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is typical to that of tweet from twitter.

Source: Review Trackers

Only 6% Of Consumers Don't Rely On Customer Reviews At All

According to consumer review statistics, a whopping 19% of customers constantly trust online reviews and never a make a purchase without reading reviews initially.

Source: Statista

72 Percent Of Clients Won't Take Action Unless They Check Out Some Reviews

No matter how attractive your marketing is, you still require client reviews. There is no skirting around it. Consumers are still willing to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of USA Clients

24% of US shoppers consider reviews as 'extremely influential'.

To show the value of online reviews and ratings, did you understand that 81% of customers will pay more for an item with reviews and those same consumers are also going to accept slower shipping times for such products.

Source: Turntonetworks

83 Percent Of Customers Don't Trust Advertising

The conventional channels to reach consumers aren't as influential as they utilized to be. The majority of users who no longer trust advertisements select to take notice of clients' suggestions online.

Source: Statuslabs

83% Of All Younger Clients Were Asked To Submit A Review Recently

Of those invited, 80% of customers did post a review. In general, companies have asked 66% of all clients to give a review on their business.

Source: Brightlocal

Software Application Reviews Influence Over 98 Percent Of All Purchasers

18% of software purchasers consider reviews to be an important factor in the purchase procedure. Software application reviews have no impact whatsoever on just 2 percent of customers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

Clients Checking Out Reviews On A Mobile Phone Are 127 Percent Most Likely To Buy Than Desktop Users

Mobile users prefer to get things done faster. Purchasing decisions are made quickly.

Online reviews are clearly convincing, yet marketers have not always come to value the power of them.

Source: Martech Zone

89% Of Shoppers Like To Read Reviews On Their Mobile Phones

Be it via an app or a mobile browser, customers prefer to read reviews on their smart phones.

Source: Statista

Unfavorable Reviews Can Increase Conversion By Up To 85%

It sounds insane, however negative reviews can be a positive driver for users to spend more time on your site. According to online review statistics, people devote more than 5 times as long on a website when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95 percent suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo