30% Of Clients Feel Positive About A Company Which Reacts To Online Reviews

Staying connected with your consumers creates trust. Even something as simple as responding to their reviews and comments can make them feel valued.

As you may anticipate, clients who feel this way are more willing to invest more cash with a company.

Source: Statuslabs

Most Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they have visited a vendor. Online review trends show people choose to comment if they had a positive experience, instead of a mediocre or unfavorable one.

Source: Brightlocal

86% Of Customers Would Think About Composing A Review For A Business

Your clients are your most valuable resource, and it's not just because of the cash they spend at your business. They will be willing to share it if you offer them an excellent experience.

Source: Brightlocal

Users Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Buy Than Desktop Users

Mobile users prefer to get things done quicker. Purchasing choices are made quickly.

Online reviews are obviously convincing, yet marketers have not always come to appreciate the power of them.

Source: Martech Zone

Unfavorable Reviews Can Improve Conversion By Up To 85 Percent

It sounds crazy, however negative reviews can be a positive force for users to devote more time on your website. According to online review stats, people spend more than five times as long on a website when they check out negative reviews.

When there are a mix of positives and negatives, more than two thirds of users trust reviews more. If there aren't any unfavorable ones, an overwhelming 95% suspect censorship or fabricated reviews.

Source: Reevoo

72 Percent Of Consumers Won't Take Action Unless They Read Some Reviews

Regardless of how captivating your marketing is, you still require consumer reviews. There's no skirting around it. Customers are still going to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine

77% Of Consumers Do Not Rely On Reviews That Are Older Than 3 Months

Customers don't care how excellent your product or service was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.

It is for this reason that companies should to be constantly asking for reviews.

Source: Statuslabs

52% Of Consumers Trust A Product More If It Has Unfavorable Reviews As Well

We already discussed the positive and negative reviews and their result on customers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are fake. People expect to see some negative reviews.

Source: Capterra

95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Services

Leisure and business travelers alike read reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all tourists report that they read reviews 'constantly' or 'extremely often'.

Source: Trust You

A One Star Increase In Rating Can Result In A 5% To 9% Increase In Business Income

Businesses that treat customers well normally succeed, review websites help ensure of that.

Source: Statuslabs

91% Of Millennials Rely On Online Reviews As Much As Family And Friends

Online review statistics place customers' reviews as the most credible source of suggestions. Online reviews generally carry the exact same weight as advice from family and friends.

Source: Brightlocal

More Than Half Of Consumers Will Not Use A Company If It Has Less Than A 4 Star Rating

This stat is among lots of that highlight the value of online ratings. Now that news of customer fulfillment travels this quick, keeping your consumers delighted is more vital than ever.

57 percent of consumers have searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

Moreover, 11% looked just for businesses with a best five star score.

Source: Brightlocal

One-half Of All Millennial's "Constantly" Check Out Online Reviews For Companies

More youthful individuals understand the value of being informed. User-generated material has an indisputable effect on consumers.

They will realize what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older people are various though, only 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

Customer Reviews On Items Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples opinions before they ever trust what the maker states. The reason, producers' descriptions are basically advertisements.

Source: Martech Zone