A One Star Boost In Ranking Can Result In A 5% To 9% Increase In Business Profits

Businesses that treat clients honorably usually succeed, review websites help make certain of that.

Source: Statuslabs

53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review stats show that 63% of client reviews go on without a response. That's regrettable, because those businesses are losing consumers that way.

Source: Review Trackers

83% Of Customers Don't Rely On Advertising

The traditional channels to reach clients aren't as influential as they utilized to be. The majority of users who no longer trust ads select to pay attention to customers' recommendations online.

Source: Statuslabs

77% Of Individuals Do Not Rely On Reviews That Are Older Than 3 Months

Clients don't care how good your service or product was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.

Customers understand businesses lose their touch all the time, which is why most of them find older reviews irrelevant.

It is for this reason that businesses need to be constantly requesting reviews.

Source: Statuslabs

52% Of Consumers Rely On A Product More If It Has Negative Reviews As Well

We already touched upon the positive and negative reviews and their effect on consumers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are fake. Customers anticipate to see some negative reviews.

Source: Capterra

91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of businesses question the integrity of online reviews. Nonetheless, they recognize the huge impact user ratings have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

30% Of Consumers Feel Comfortable With A Company Which Responds To Online Reviews

Communicating with your clients creates trust. Even something as basic as reacting to their comments and reviews can make them feel appreciated.

As you may expect, customers who feel this way are ready to invest more money with a business.

Source: Statuslabs

70% Of Customers Need To Read At Least 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. The majority of people read a lot more reviews to get an idea of how the business is in fact doing. Don't depend upon that statistic alone.

Source: Brightlocal

United States Consumers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews

When individuals read reviews, they concentrate on different elements of the shopping experience. But according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of USA customers.

Source: Statista

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Will Not Use A Company

This stat is among lots of that show the value of online scores. Now that news of customer complete satisfaction travels this quick, keeping your consumers delighted is more crucial than ever.

57% of consumers have searched for companies with more than four stars in 2018, which is up from 48% in 2017.

Furthermore, 11 percent looked just for organizations with an ideal five star rating.

Source: Brightlocal

15 Percent Of Customers Don't Trust Businesses Without Having Online Reviews

No trust means no interactions. 15 percent of potential clients will not even think about working with a business they can't discover viewpoints about.

Source: Statuslabs

70% Of Customers Prefer To Learn About A Business Via Articles And Reviews, Rather Than Ads

Ads are all well and good, however it's worth attempting a different approach as well. Reviews are by far the best way to discover the truth about a service or product.

Source: Statuslabs

A Lot Of Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they have gone to a supplier. Online review trends show individuals prefer to comment if they had a positive experience, rather than a negative or mediocre one.

Source: Brightlocal

64 Percent Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who check out consumer reviews, concur that it increases their buying confidence.

Businesses utilize the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Online Reviews Impact 67.7% Of Customer Buying Decisions

More than two thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Online Item Reviews About An Item Can Amplify Its Conversion Rate By More Than 270 Percent

User review statistics show the purchase probability for an item with 5 reviews is 270 percent higher than the same item without reviews.

Source: Spiegel Research Center

61 Percent Of Local Businesses Have An Average Rating Of 4 To 5 Stars

Overall 2 out of 3 businesses have good and outstanding scores. Only 5% of companies have a score below 3 stars.

Source: Brightlocal

A Lot Of Best Selling Items Have A Typical Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star rankings.

According to client rating statistics, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center