The Majority Of Local Businesses Have Approximately 39 Google Reviews

People like to share their experience after they've gone to a supplier. Online review trends reveal people choose to comment if they had a favorable experience, rather than a mediocre or unfavorable one.

Source: Brightlocal

88% Of Executives Judge Reputation Risk As A Top Business Issue

Reputation management statistics suggest a business's reputation doesn't affect just the customers. Prospective team members likewise take a look at rankings and read reviews.

Source: Deloitte

Online Item Reviews About A Product Can Raise Its Conversion Rate By More Than 270%

User review statistics show the purchase possibility for a product with five reviews is 270 percent higher than the exact same product without reviews.

Source: Spiegel Research Center

77% Of Customers Don't Trust Reviews That Are Older Than 3 Months

Customers don't care how excellent your product or service was in the past. Because they are fresh and relevant, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why most of them find older reviews irrelevant.

It is for this reason that companies ought to be continuously requesting reviews.

Source: Statuslabs

52% Of Customers Rely On A Product More If It Has Unfavorable Reviews Too

We already touched upon the negative and positive reviews and their effect on customers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are phony. Customers anticipate to see some negative reviews.

Source: Capterra

Half Of All Millennial's "Always" Read Online Reviews For Businesses

Younger people understand the value of being informed. User-generated material has an indisputable effect on consumers.

They will understand what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older people are various though, only 6% of people aged 55 or older check out reviews.

Source: Brightlocal

The Majority Of People Aged 25-34 Wrote Reviews

According to Statista, the younger generations are purportedly the more opinionated ones.

Source: Statista

Only 6% Of Consumers Don't Rely On Customer Reviews At All

According to client review statistics, a whopping 19 percent of customers always rely on online reviews and never a make a purchase without reading reviews first.

Source: Statista

30% Of Clients Feel Positive About A Company Which Responds To Online Reviews

Staying connected with your customers creates trust. Even something easy like reacting to their reviews and remarks can make them feel valued.

As you might anticipate, customers who feel this way are ready to invest more money with a company.

Source: Statuslabs

60% Of Customers Seek Advice From Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping

In-store shopping is influenced considerably by blogs and reviews on social networks. With males being two times as likely to be influenced than women.

Reviews and rating data reveal individuals value the opinion of peers more than any other material.

Source: Collective Bias

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Organization

The star score is the first thing consumers see. Still, users pay attention to other elements also, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of American consumers.

Source: Statista

98% Of Yelp's Website Visitors Purchased From A Business They Discovered On The Site

Typically, 142 million customers check out Yelp each month. This is as excellent a time as any if you have not declared your totally free Yelp business page.

Source: RevLocal

Buyers Checking Out Reviews On A Mobile Phone Are 127 Percent Most Likely To Purchase Than Desktop Users

Mobile users choose to get things done quicker. For that reason, purchasing decisions are made rapidly.

Online reviews are undoubtedly convincing, yet online marketers have not always come to value the power of them.

Source: Martech Zone

89% Of Clients Review A Companies Replies To Reviews

Not only do most individuals read the review replies, 30% of them highly value them. Almost 96% read the replies to their own reviews.

Source: Brightlocal

53% Of Customers Expect Businesses To Reply Within A Week To Negative Reviews

Online review stats clarify that 63% of client reviews stay without a reply. That's regrettable, due to the fact that those businesses are losing customers that way.

Source: Review Trackers

More Than 4 Negative Reviews About A Business Or Product May Reduce Sales By 70%

One negative review is enough for 35 percent of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent less sales.

Obviously, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

74 Percent Of Regional Companies Have At A Minimum, One Google Review

One review is far from adequate to enhance your site's SERP ranking.

Taking a look at online ratings data, we found out that a business needs to have an average of 40 reviews before customers "Award" it with a star.

Source: Brightlocal