53% Of Customers Anticipate Companies To Respond Within A Week To Negative Reviews

Online review statistics reveal that 63% of client reviews remain without a response. That's regrettable, because those businesses are losing consumers that way.

Source: Review Trackers

86% Of Customers Would Think About Writing A Review For A Business

Your consumers are your most important resource, and it's not only because of the money they invest at your business. They will be ready to share it if you give them a great experience.

Source: Brightlocal

More Than Half Of Customers Won't Use A Service If It Has Less Than A 4 Star Ranking

This stat is among many that highlight the importance of online scores. Now that news of consumer fulfillment travels this fast, keeping your clients pleased is more vital than ever.

57% of customers have actually looked for business with more than four stars in 2018, which is up from 48 percent in 2017.

11% looked only for services with a perfect five star ranking.

Source: Brightlocal

73% Of Customers Think Customer Reviews Are More Important Than Star And Number Scores

Online review statistics make it clear people aren't satisfied with scores alone.

Written reviews make the stats appear more authentic which is what the would-be customers are searching for. Nearly a third of customers say composed reviews are the only function that makes them believe the sites' reviews are relevant and useful.

Source: Fan and Fuel

90% Of Buyers Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals say about first impressions, right?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

Consider asking your visitors to compose one if you don't have reviews on your website.

Source: Martech Zone

Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions

Facebook is currently the most popular social media which can likewise influence our purchasing decisions.

According to social media reviews statistics, Facebook affects over half of users' purchase decisions.

If it has positive reviews, Facebook reviews stats reveal that four out of five users are more likely to rely on a local business.

Source: RevLocal

88% Of Executives View Reputation Risk As A Top Business Problem

Reputation management statistics indicate a company's reputation doesn't affect just the consumers. Potential employees likewise look at scores and take a look at reviews.

Source: Deloitte

Just 6 Percent Of Consumers Don't Rely On Customer Reviews At All

According to customer review stats, a tremendous 19% of customers always rely on online reviews and never ever a buy without checking out reviews first.

Source: Statista

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of companies question the integrity of online reviews. Nonetheless, they understand the massive effect user rankings have on their business. Unfavorable customer or staff member reviews can influence 90% of job seekers.

Source: Career Arc

89% Of Consumers Prefer To Read Reviews On Their Smartphones

Be it via an app or a mobile internet browser, most people prefer to read reviews on their cell phones.

Source: Statista

Because They Desire To Purchase A Service Or A Product And Want To Get The Facts About The Businesses Products And Services, 82% Of Consumers Go To Review Sites.

Users come because they have actually already formed a buying decision. The bulk of them (89%) buy within a week of their visit.

Source: RevLocal

88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics

Data reveal that reviews were more successful than Television ads at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

More Than Half Of Customers Aged 25 To 34 Submitted Reviews

According to Statista, the more youthful generations are apparently the more vocal ones.

Source: Statista

Online Product Reviews About A Product Can Improve Its Conversion Rate By An Incredible 270%

User review stats reveal the purchase likelihood for a product with 5 reviews is 270% higher than the exact same product without reviews.

Source: Spiegel Research Center

A One Star Boost In Score Can Lead To A 5% To 9% Increase In Business Earnings

Businesses that treat consumers honorably usually succeed, review websites help make certain of that.

Source: Statuslabs

The Typical Review Length Has Gotten 65% Much Shorter Since 2010

Lately reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is similar to that of a twitter tweet.

Source: Review Trackers

67% Of Consumers Claim That Reviews Are A "Extremely Crucial" Factor When Selecting A Solution Provider

When customers have to select a service provider, reviews have a massive effect on their decision.

Source: DemandGenReport

63.6% Of Customers Check Out Google To Look For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) last.

When it comes to trust, these online review stats reveal the general popularity of a website can just go so far.

Source: Review Trackers