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64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of consumers who check out client reviews, concur that it increases their purchasing confidence.
Companies use the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
89% Of Consumers Review A Businesses Feedback To Reviews
Not only do a lot of customers check out the review replies, 30% of them value them highly. Practically 96% read the feedback to their own reviews.
Source: Brightlocal
74 Percent Of Regional Companies Have At Least 1 Google Review
A single review is far from sufficient to improve your website's SERP ranking.
Looking at online rankings statistics, we learnt that a business needs to have an average of 40 reviews before users "Award" it with a star.
Source: Brightlocal
90 Percent Of Individuals Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people say about very first impressions?
Users get their impression of your businesses through reviews. Generally through less than 10 of them.
If you do not have reviews on your site, think about asking your visitors to write one.
Source: Martech Zone
Reviews Shared On Twitter Can Grow Online Sales By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Won't Use A Company
This stat is among lots of that illustrate the value of online rankings. Now that news of consumer fulfillment travels this quick, keeping your clients happy is more important than ever.
57 percent of customers have actually looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.
11% looked just for businesses with an ideal five star score.
Source: Brightlocal
89% Of Buyers Want To Read Reviews On Their Mobile Phones
Be it through an app or a mobile browser, consumers prefer to read reviews on their smart phones.
Source: Statista
A Lone Business Review Can Lift Its Conversions By 10 Percent
Online review stats reveal user-generated content can do miracles in regards to conversions.
A single review can have a huge influence on your business.
A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can offer a mind-blowing 44% boost.
Source: RevLocal
67% Of Customers Report Reviews Are A "Extremely Important" Factor When Picking A Service Provider
When customers need to pick a service provider, reviews have a massive impact on their decision.
Source: DemandGenReport
86% Of Consumers Would Consider Composing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the money they spend at your business. They will be ready to share it if you give them an excellent experience.
Source: Brightlocal
Unfavorable Reviews Can Boost Conversion By As Much As 85%
It sounds insane, however negative reviews can be a positive force for users to spend more time on your site. According to online review stats, individuals spend more than 5 times as long on a website when they check out negative reviews.
When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. If there aren't any unfavorable ones, an overwhelming 95% suspect censorship or faked reviews.
Source: Reevoo
53 Percent Of Americans Consider Product Reviews And Rankings As The Most Essential Part Of Online Shopping.
Today's consumers are wary and desire the very best bang for their dollar. It's no surprise that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
70 Percent Of Consumers Choose To Learn About A Business Via Reviews And Posts, Instead Of Advertisements
Advertisements are all well and good, however it deserves trying a different approach too. Reviews are without a doubt the best method to find the truth about a product or service.
Source: Statuslabs