61% Of Local Businesses Have An Average Ranking Of 4 Or 5 Stars

Generally 2 out of 3 businesses have outstanding and good scores. Only 5% of companies have a rating listed below 3 stars.

Source: Brightlocal

A Lot Of Popular Items Have A Typical Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. Somebody always has a bit of a gripe. That's why it is unnatural to get perfect 5 star scores. In some cases a lower score actually helps your overall score.

According to customer rating statistics, conversion rates start to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

60 Percent Of Consumers Check Out Blog And Social Media Network Reviews On Their Mobile Devices Prior To Shopping

In-store shopping is affected substantially by blogs and reviews on social media. With males being two times as likely to be affected than ladies.

Reviews and score statistics reveal individuals value the opinion of peers more than any other content.

Source: Collective Bias

89% Of Buyers Prefer To Read Reviews On Their Smartphones

Be it via an app or a mobile internet browser, most people choose to read reviews on their cell phones.

Source: Statista

91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of companies doubt the integrity of online reviews. Nonetheless, they realize the huge impact user scores have on their business. Undesirable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc

Positive Reviews Motivate 68 Percent Of Consumers To Choose A Local Business

Since the huge bulk of consumers check out reviews, you'd want yours to be appealing to brand-new customers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

82 Percent Of Consumers Go To Review Sites Because They Want To Purchase A Service Or An Item And Wish To Get The Truth About The Businesses Products And Services.

Users come since they have actually currently formed a purchase decision. The majority of them (89 percent) buy within a week of their visit.

Source: RevLocal

86% Of Customers Would Think About Writing A Review For A Business

Your clients are your most important resource, and it's not only because of the money they spend at your business. They will be ready to share it if you give them a good experience.

Source: Brightlocal

72% Of Clients Will Not Take Action Before They Check Out Some Reviews

No matter how alluring your marketing is, you still need client reviews. There is no way around it. Consumers are still going to hear you out, however they rely on other people more.

Source: My Testimonial Engine

53 Percent Of Americans Consider Product Reviews And Ratings As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's buyers are smart and desire the very best bang for their dollar. It's not surprising that that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

89% Of Clients Read A Companies Replies To Reviews

Not only do a lot of customers check out the review replies, 30% of them value them highly. Almost 96% read the replies to their own reviews.

Source: Brightlocal

Customer Reviews On Products Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples opinions before they ever trust what the maker states. The reason, producers' descriptions are basically ads.

Source: Martech Zone

71% Of Millennials Browse Consumer Reviews Of Expert Services

More than half of all people in need of an expert service rely on online reviews.

According to online reviews data, 59% used online reviews to select a legal representative or a physician.

Young people (age 18-35) are much more inclined to hire a professional based on online reviews. Only 19% of millennials will think about hiring an attorney without any.

Source: Thomson Reuters

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Will Not Utilize A Company

This stat is one of many that show the value of online rankings. Now that news of consumer fulfillment travels this fast, keeping your consumers delighted is more crucial than ever.

57 percent of customers have searched for business with more than four stars in 2018, which is up from 48 percent in 2017.

11 percent looked just for services with a perfect five star rating.

Source: Brightlocal