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89% Of Buyers Prefer To Read Reviews On Their Smart Devices
Be it through an app or a mobile browser, everyday people choose to read reviews on their cell phones.
Source: Statista
86 Percent Of Consumers Would Think About Writing A Review For A Business
Your consumers are your most valuable resource, and it's not just because of the cash they spend at your business. They will be ready to share it if you give them a great experience.
Source: Brightlocal
Just 6 Percent Of Customers Do Not Trust Customer Reviews At All
According to consumer review data, a tremendous 19% of consumers always trust online reviews and never ever a make a purchase without checking out reviews first.
Source: Statista
Consumer Reviews On Items Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals viewpoints before they ever trust what the manufacturer says. The reason, producers' descriptions are essentially advertisements.
Source: Martech Zone
70% Of Consumers Need To Read At Least Four Reviews Before They Can Trust A Business
4 reviews may be too few. Most people read many more reviews to get a clear view of how business is actually doing. Do not depend upon that fact alone.
Source: Brightlocal
74% Of Local Companies Have At A Minimum, One Google Review
One review is far from adequate to enhance your site's SERP ranking.
Looking at online rankings stats, we learnt that a company needs to have approximately 40 reviews before users "Award" it with a star.
Source: Brightlocal
30% Of Clients Feel Comfortable With A Business Which Reacts To Online Reviews
Corresponding with your customers develops trust. Even something easy like reacting to their reviews and remarks can make them feel valued.
As you might anticipate, clients who feel this way are going to spend more money with a company.
Source: Statuslabs
Over Half Of Individuals Aged 25 To 34 Posted Reviews
According to Statista, the more youthful generations are purportedly the more opinionated ones.
Source: Statista
95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services
Leisure and business travelers alike read reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
53 Percent Of Americans Consider Item Reviews And Rankings As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's buyers are wary and desire the best bang for their dollar. It's not surprising that that they consider reading reviews as a big part of the buying decision.
Source: Statista
When Purchasing Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Prominent Element
Statistics reveal that reviews were more beneficial than TV advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista
Software Reviews Impact Over 98% Of All Buyers
18% of software buyers consider reviews to be an important factor in the purchase process. Software reviews have no effect whatsoever on only 2% of customers. Two thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
The Typical Review Length Has Gotten 65% Shorter Since 2010
Recently reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is similar to that of tweet from twitter.
Source: Review Trackers
73% Of Consumers Think Written Reviews Are More Crucial Than Star And Number Scores
Online review data make it clear people aren't satisfied with scores alone.
Consumer reviews make the statistics appear more authentic which is what the prospective customers are searching for. Almost a third of customers say written reviews are the only function that makes them believe the sites' reviews are appropriate and useful.
Source: Fan and Fuel
US Consumers Consider "Product Performance" To Be The Most Valuable Detail In Product Reviews
When people check out reviews, they focus on various elements of the shopping experience. But according to online review statistics, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of American customers.
Source: Statista
If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Won't Utilize A Business
This stat is one of numerous that show the importance of online scores. Now that news of client satisfaction travels this fast, keeping your clients delighted is more important than ever.
57% of customers have looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.
Additionally, 11 percent looked only for businesses with a best five star ranking.
Source: Brightlocal