Half Of All Millennial's "Always" Read Online Reviews For Businesses

Younger individuals know the worth of being informed. User-generated material has an unassailable effect on customers.

They will realize what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older people are various though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

60 Percent Of Customers Refer To Blog And Social Media Network Reviews On Their Cell Phones Before Shopping

In-store purchasing is affected considerably by blogs and reviews on social media. With males being twice as likely to be influenced than women.

Reviews and rating data show people value the viewpoint of peers more than any other material.

Source: Collective Bias

15 Percent Of People Don't Trust Businesses With No Online Reviews

No trust means no interactions. 15 percent of prospective customers won't even think about doing business with a business they can't find viewpoints about.

Source: Statuslabs

89% Of Customers Browse A Companies Replies To Reviews

Not only do most clients check out the review replies, 30% of them highly value them. Practically 96% read the replies to their own reviews.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Company

The star ranking is the first thing customers see. Still, users focus on other factors as well, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of US customers.

Source: Statista

71% Of Millennials Browse Customer Reviews Of Expert Services

Over half of all individuals in need of an expert service rely on online reviews.

According to online reviews statistics, 59% utilized online reviews to pick a doctor or a legal representative.

Young people (age 18-35) are a lot more inclined to work with an expert based upon online reviews. Just 19% of millennials will consider hiring a legal representative without any.

Source: Thomson Reuters

Customers Might Spend 31% More With A Business That Has Excellent Reviews

Take notice of this statistic. The better other users explain your product and services, the more money you can charge and customer review stats show us exactly how much more.

Source: Martech Zone

82 Percent Of Consumers Go To Review Sites Since They Want To Buy An Item Or A Service And Wish To Get The Facts About Business Services And Products.

Users come due to the fact that they have already formed a buying decision. The majority of them (89 percent) purchase within a week of their visit.

Source: RevLocal

72% Of Consumers Won't Take Action Unless They Check Out Some Reviews

Irrespective of how eye-catching your marketing is, you still need client reviews. There's no other way around it. Consumers are still going to hear you out, however they trust other people more.

Source: My Testimonial Engine

Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you want to buy a new car and there are several models which fit your criteria. How do you select the very best one for you? Well, you read reviews.

With the help of other customers, you quickly pick a model that works for you. That's how positive reviews transform consumers into customers.

Source: Consumer Affairs

89% Of Individuals Like To Read Reviews Using Their Smart Devices

Be it by means of an app or a mobile web browser, folks prefer to read reviews on their cell phones.

Source: Statista

95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Services

Leisure and business tourists alike read reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

91 Percent Of Millennials Turn To Online Reviews As Much As Loved Ones

Online review stats put customers' reviews as the most credible source of suggestions. Online reviews typically bring the very same weight as guidance from friends and family.

Source: Brightlocal

52% Of Customers Trust A Product More If It Has Negative Reviews Too

We already discussed the positive and negative reviews and their effect on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are fake. Customers expect to see some negative reviews.

Source: Capterra

Only 6 Percent Of Customers Do Not Rely On Consumer Reviews At All

According to customer review data, a whopping 19 percent of customers constantly rely on online reviews and never a buy without checking out reviews initially.

Source: Statista

91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of businesses doubt the integrity of online reviews. Nonetheless, they realize the enormous impact user rankings have on their business. Unfavorable client or staff member reviews can affect 90% of job seekers.

Source: Career Arc

53% Of Customers Expect Businesses To Answer Back Within A Week To Negative Reviews

Online review stats show that 63% of client reviews stay without a reaction. That's too bad, since those companies are losing customers that way.

Source: Review Trackers

86% Of Consumers Would Think About Writing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the cash they spend at your business. They will be prepared to share it if you offer them a great experience.

Source: Brightlocal