71% Of Millennials Browse Consumer Reviews Of Professional Services

Majority of all individuals in need of a professional service turn to online reviews.

According to online reviews data, 59% utilized online reviews to choose a lawyer or a medical professional.

Younger people (age 18-35) are even more likely to hire an expert based on online reviews. Just 19% of millennials will consider employing a lawyer without any.

Source: Thomson Reuters

86% Of Consumers Would Think About Composing A Review For A Business

Your consumers are your most important resource, and it's not only because of the money they invest at your business. They will be willing to share it if you offer them a good experience.

Source: Brightlocal

91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of businesses question the integrity of online reviews. Nevertheless, they recognize the massive effect user scores have on their business. Undesirable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc

Consumer Reviews On Items Are Trusted Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples opinions before they ever trust what the producer says. The reason, producers' descriptions are basically advertisements.

Source: Martech Zone

Customers Might Spend 31% More With A Business That Has Great Reviews

Pay attention to this fact. The more detailed other users describe your product and services, the more cash you can charge and customer review statistics reveal to us exactly how much more.

Source: Martech Zone

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of US Consumers

24% of US consumers consider reviews as 'incredibly influential'.

To highlight the value of online reviews and scores, did you understand that 81% of consumers will pay more for an item with reviews and those very same customers are also willing to accept slower shipping times for such products.

Source: Turntonetworks

89% Of Clients Review A Businesses Replies To Reviews

Not only do many consumers check out the review replies, 30% of them value them highly. Almost 96% read the replies to their own reviews.

Source: Brightlocal

64% Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who read consumer reviews, agree that it increases their purchasing confidence.

Organizations use the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Reviews Are The Third Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

A Single Business Review Can Lift Its Conversions By 10%

Online review statistics show user-generated content can do wonders in regards to conversions.

A single review can have a huge impact on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can offer a mind-blowing 44% boost.

Source: RevLocal

91 Percent Of Millennials Trust In Online Reviews As Much As Family And Friends

Online review statistics put consumers' reviews as the most credible source of recommendations. Online reviews generally bring the same weight as suggestions from friends and family.

Source: Brightlocal

73 Percent Of Consumers Believe Client Reviews Are More Crucial Than Star And Number Rankings

Online review stats make it clear people aren't satisfied with scores alone.

Customer reviews make the stats appear more genuine which is what the prospective clients are looking for. Practically a 3rd of customers state written reviews are the only feature that makes them think the sites' reviews are helpful and relevant.

Source: Fan and Fuel

74 Percent Of Local Businesses Have At Least 1 Google Review

One review is far from adequate to enhance your site's SERP ranking.

Taking a look at online scores statistics, we discovered that a business needs to have a minimum of 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

95% Of Unsatisfied Customers Will Return To A Company If A Company Makes An Effort To Resolve Issues Quickly And Effectively

Clients do not expect you to be perfect. When things go wrong, they do expect you to remedy things. If there is nothing else a business can do to deal with an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

83 Percent Of Clients Don't Trust Advertising

The traditional channels to reach customers aren't as influential as they utilized to be. A lot of users who no longer trust advertisements pick to take notice of consumers' recommendations online.

Source: Statuslabs