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Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of American Clients
24% of US buyers consider reviews as 'exceptionally influential'.
To highlight the value of online reviews and scores, did you understand that 81% of customers will pay more for a product with reviews and those same consumers are also happy to accept slower shipping times for such products.
Source: Turntonetworks
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of businesses doubt the integrity of online reviews. However, they understand the massive effect user rankings have on their business. Undesirable client or employee reviews can influence 90% of job seekers.
Source: Career Arc
95% Of Travelers Read Online Reviews Prior To Booking Travel Related Services
Leisure and business travelers alike read reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
49% Of Customers Consider The Number Of Online Reviews As A Necessary Factor In Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency also.
The share of clients, who take notice of the number of reviews is currently at 46 percent.
Source: Brightlocal
77% Of Consumers Would Undoubtedly Post A Review If They Were Asked
More than a 35% would do it to notify others about their client encounter and 24% would probably direct their review to the company itself.
Over a 26% would be willing to leave a review to assist other people with their decision making process.
Source: Podium
Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions
Facebook is presently the most popular social network which can also affect our buying decisions.
According to social media reviews data, Facebook affects the majority of users' purchase choices.
Facebook reviews statistics reveal that four out of five users are more likely to rely on a local business if it has favorable reviews.
Source: RevLocal
90% Of Consumers Require Less Than 10 Reviews To Form An Opinion About A Business
You know what people say about very first impressions?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
Think about asking your visitors to compose one if you do not have reviews on your website.
Source: Martech Zone
53% Of Consumers Expect Companies To Respond Within A Week To Unfavorable Reviews
Online review statistics clarify that 63% of consumer reviews go on without a response. That's too bad, due to the fact that those businesses are losing clients that way.
Source: Review Trackers
Online Item Reviews About A Product Can Raise Its Conversion Rate By More Than 270%
User review statistics reveal the purchase probability for a product with 5 reviews is 270% higher than the same product without reviews.
Source: Spiegel Research Center
Half Of All Of The Millennial's "Always" Read Online Reviews For Businesses
Younger people understand the worth of being informed. User-generated material has an unassailable effect on customers.
If businesses think of the power of customer reviews over millennials, they will understand what they've been missing out on. Older individuals are various though, just 6% of people aged 55 or older check out reviews.
Source: Brightlocal
95% Of Dissatisfied Consumers Will Return To A Business If A Business Makes An Effort To Resolve Issues Quickly And Effectively
Customers don't expect you to be perfect. They do anticipate you to resolve things when they go wrong. If there's nothing else a business can do to fix an issue, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday
89% Of Customers Read A Businesses Reactions To Reviews
Not only do a lot of clients check out the review replies, 30% of them highly value them. Practically 96% read the reactions to their own reviews.
Source: Brightlocal