98% Of Yelp's Browsers Bought From A Business They Found On The Website

Usually, 142 million customers go to Yelp monthly. If you haven't claimed your free Yelp business page, this is as good a time as any.

Source: RevLocal

If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust An Item More

We already discussed the negative and positive reviews and their effect on customers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are phony. Customers anticipate to see some negative reviews.

Source: Capterra

If A Business Manages To Solve Problems Quickly And Efficiently, 95% Of Dissatisfied Customers Will Go Back To A Business

Consumers don't anticipate you to be perfect. When things go wrong, they do expect you to remedy things. If there is nothing else a business can do to solve an issue, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

People Checking Out Reviews On A Mobile Device Are 127% Most Likely To Buy Than Desktop Users

Mobile users prefer to get things done much faster. Buying decisions are made rapidly.

Online reviews are certainly persuasive, yet online marketers haven't necessarily come to appreciate the power of them.

Source: Martech Zone

72 Percent Of Customers Will Not Take Action Before They Read Some Reviews

Regardless of how enticing your marketing is, you still need consumer reviews. There is no other way around it. Consumers are still happy to hear you out, however they trust other people more.

Source: My Testimonial Engine

Only 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the significant review platforms are totally free, a remarkably low number of companies really make use of them.

Although we now know why consumer reviews are so effective, most businesses obviously do not.

Source: LsaInsider

When Buying Home Electronics, 88% Of Americans Stated That Product Reviews Were The Most Prominent Factor

Stats reveal that reviews were more successful than TV ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

74 Percent Of Regional Companies Have At Least 1 Google Review

A single review is far from adequate to enhance your website's SERP ranking.

Looking at online rankings data, we found out that a business requires to have an average of 40 reviews before customers "Award" it with a star.

Source: Brightlocal

Software Application Reviews Impact Over 98 Percent Of All Buyers

18 percent of software application buyers consider reviews to be a necessary factor in the purchase procedure. Software reviews have no impact whatsoever on just 2% of customers. Two-thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

77% Of Consumers Would Undoubtedly Post A Review If They Were Asked

More than a 35% would do it to inform others about their consumer encounter and 24% would likely direct their review to the business itself.

Over a 26% would be willing to give a review to assist other individuals with their choice making process.

Source: Podium

61% Of Regional Businesses Have An Average Ranking Of 4 Or 5 Stars

Generally two-thirds of businesses have excellent and good rankings. Just 5% of businesses have a ranking listed below three stars.

Source: Brightlocal

15% Of People Do Not Trust Businesses With No Online Reviews

No trust means no interactions. 15 percent of potential clients won't even consider working with a business they can't discover viewpoints about.

Source: Statuslabs

Only 6% Of Consumers Do Not Trust Customer Reviews At All

According to customer review data, a whopping 19% of consumers always rely on online reviews and never ever a make a purchase without reading reviews.

Source: Statista

77% Of Buyers Don't Trust Reviews That Are Older Than 3 Months

Customers don't care how excellent your service or product was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.

It is for this reason that businesses ought to be constantly requesting reviews.

Source: Statuslabs

70 Percent Of Customers Need To Read At Least Four Reviews Before They Can Rely On A Business

Four reviews may be too few. Many people check out much more reviews to get a better idea of how business is really doing. Don't depend upon that statistic alone.

Source: Brightlocal

A One Star Increase In Ranking Can Lead To A 5% To 9% Boost In Business Profits

Businesses that treat customers fairly normally flourish, review sites help make sure of that.

Source: Statuslabs

53% Of Consumers Anticipate Companies To Respond Within A Week To Negative Reviews

Online review statistics clarify that 63% of customer reviews go on without a response. That's regrettable, due to the fact that those businesses are losing clients that way.

Source: Review Trackers