91% Of Millennials Trust In Online Reviews As Much As Friends And Family

Online review statistics position clients' reviews as the most reliable source of recommendations. Online reviews usually carry the very same weight as suggestions from loved ones.

Source: Brightlocal

73 Percent Of Consumers Believe Written Reviews Are More Vital Than Star And Number Ratings

Online review data make it clear individuals aren't pleased with scores alone.

Written reviews make the statistics appear more genuine which is what the would-be clients are searching for. Practically a third of customers say composed reviews are the only function that makes them think the websites' reviews are pertinent and useful.

Source: Fan and Fuel

30% Of Clients Feel Comfortable With A Business Which Reacts To Online Reviews

Corresponding with your consumers establishes trust. Even something as basic as reacting to their remarks and reviews can make them feel appreciated.

As you might anticipate, customers who feel this way are ready to invest more money with a business.

Source: Statuslabs

Positive Reviews Motivate 68% Of Consumers To Choose A Local Business

Because the vast bulk of consumers check out reviews, you would want yours to be appealing to brand-new consumers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Will Not Use An Organisation

This stat is one of numerous that illustrate the value of online scores. Now that news of consumer fulfillment travels this quick, keeping your clients delighted is more important than ever.

57 percent of customers have searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

11% looked just for services with a perfect five star score.

Source: Brightlocal

83% Of All Younger Shoppers Were Invited To Post A Review Recently

Of those invited, 80% of consumers did leave a review. In general, companies have asked 66% of all customers to submit a review on their company.

Source: Brightlocal

The Majority Of Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they have gone to a vendor. Online review trends show individuals choose to comment if they had a favorable experience, instead of a negative or average one.

Source: Brightlocal

90 Percent Of Customers Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals state about first impressions?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

Consider asking your visitors to compose one if you don't have reviews on your website.

Source: Martech Zone

A One Star Boost In Rating Can Cause A 5% To 9% Increase In Business Income

Businesses that treat customers well generally flourish, review sites help make sure of that.

Source: Statuslabs

60% Of Consumers Refer To Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping

In-store purchasing is influenced substantially by blogs and reviews on social networks. With males being two times as likely to be affected than women.

Reviews and score stats show individuals value the opinion of peers more than any other content.

Source: Collective Bias

If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More

We already discussed the positive and negative reviews and their impact on customers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are positive. Customers anticipate to see some unfavorable reviews.

Source: Capterra

Consumers Could Spend 31 Percent More With A Business That Has Fantastic Reviews

Take note of this fact. The better other users explain your services or product, the more cash you can charge and consumer review statistics reveal to us exactly how much more.

Source: Martech Zone