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Only 6% Of Customers Do Not Rely On Customer Reviews At All
According to consumer review data, a massive 19 percent of consumers constantly rely on online reviews and never a purchase without reading reviews initially.
Source: Statista
64% Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of customers who check out client reviews, concur that it increases their buying confidence.
Companies utilize the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Reviews Published On Twitter Can Boost Online Sales By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
Consumer Reviews On Products Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples opinions before they ever trust what the manufacturer states. The reason, makers' descriptions are essentially ads.
Source: Martech Zone
88% Of Americans Revealed That Product Reviews Were The Most Prominent Factor When Buying Home Electronic Devices
Statistics reveal that reviews were more successful than Television ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
The Average Review Word Count Has Actually Gotten 65% Shorter Since 2010
At the present time reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is similar to that of a twitter tweet.
Source: Review Trackers
If They Were Asked, 77% Of Consumers Would Probably Leave A Review
More than a 35% would do it to inform others about their client experience and 24% would most likely direct their review to the business itself.
Over a 26% would want to post a review to assist other individuals with their decision making process.
Source: Podium
Google Represents 57.5% Of All Reviews Globally
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here are the online reviews circulation rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
73 Percent Of Consumers Believe Consumer Reviews Are More Vital Than Star And Number Ratings
Online review data make it clear individuals aren't pleased with scores alone.
Customer reviews make the statistics appear more authentic which is what the prospective clients are looking for. Almost a 3rd of customers say written reviews are the only function that makes them think the sites' reviews are pertinent and useful.
Source: Fan and Fuel
Software Application Reviews Impact Over 98% Of All Purchasers
18% of software application purchasers consider reviews to be a necessary factor in the purchase procedure. Software reviews have no effect whatsoever on just 2% of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
98 Percent Of Yelp's Visitors Purchased From A Business They Discovered On The Site
Typically, 142 million customers check out Yelp on a monthly basis. If you have not claimed your complimentary Yelp business page, this is as great a time as any.
Source: RevLocal