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98% Of Yelp's Site Visitors Purchased From A Business They Found On The Site
Typically, 142 million consumers visit Yelp on a monthly basis. This is as excellent a time as any if you have not claimed your free Yelp business page.
Source: RevLocal
49% Of Consumers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Purchasing Decision
Customers value not only the quality or nature of the reviews, but they consider their quantity and recency too.
The share of customers, who take notice of the variety of reviews is currently at 46 percent.
Source: Brightlocal
67% Of Consumers Report Reviews Are A "Extremely Important" Factor When Picking A Service Provider
When consumers need to pick a solution provider, reviews have a huge influence on their decision.
Source: DemandGenReport
61% Of Regional Businesses Have A Typical Rating Of 4 To 5 Stars
Typically two-thirds of businesses have excellent and good scores. Just 5% of businesses have a ranking listed below 3 stars.
Source: Brightlocal
70% Of Customers Need To Read A Minimum Of 4 Reviews Before They Can Trust A Business
4 reviews may be too few. The majority of people check out much more reviews to get a clear view of how business is really doing. Don't depend on that figure alone.
Source: Brightlocal
89% Of Clients Review A Businesses Reactions To Reviews
Not only do the majority of shoppers read the review replies, 30% of them hold them in high regard. Almost 96% read the reactions to their own reviews.
Source: Brightlocal
Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Buying Process
Let's say you want to purchase a brand-new vehicle and there are a number of models which fit your criteria. How do you choose the very best one for you? Well, you read reviews.
With the help of other consumers, you quickly select one that works for you. That's how favorable reviews convert customers into customers.
Source: Consumer Affairs
A Lot Of Best Selling Products Have A Typical Ranking Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star rankings.
According to customer rating stats, conversion rates start to decrease as scores rise above 4.7.
Source: Spiegel Research Center
Consumer Reviews On Products Are Trusted Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples opinions before they ever trust what the producer states. The reason, manufacturers' descriptions are essentially ads.
Source: Martech Zone
88% Of Americans Revealed That Product Reviews Were The Most Influential Factor When Buying Home Electronics
Statistics reveal that reviews were more beneficial than Television ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
77% Of Clients Don't Rely On Reviews That Are Older Than Three Months
Customers don't care how great your product or service was in the past. Part of why online reviews matter is since they are fresh and relevant.
Consumers know businesses lose their touch all the time, which is why most of them find older reviews irrelevant.
It is for this reason that companies should to be continuously asking for reviews.
Source: Statuslabs
83% Of Clients Don't Trust Advertising
The conventional channels to reach customers aren't as influential as they used to be. Most users who no longer trust ads choose to pay attention to consumers' recommendations online.
Source: Statuslabs
Online Product Reviews About An Item Can Amplify Its Conversion Rate By A Whopping 270 Percent
User review statistics reveal the purchase probability for an item with five reviews is 270 percent higher than the exact same item without reviews.
Source: Spiegel Research Center
83% Of All Younger Consumers Were Asked To Submit A Review Recently
Of those invited, 80% of clients did post a review. Overall, businesses have asked 66% of all customers to submit a review on their company.
Source: Brightlocal
64 Percent Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30% of customers who read customer reviews, agree that it increases their buying confidence.
Organizations utilize the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista