91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of businesses doubt the integrity of online reviews. However, they understand the massive effect user scores have on their business. Unfavorable client or employee reviews can influence 90% of job seekers.

Source: Career Arc

Unfavorable Reviews Can Improve Conversion By Up To 85 Percent

It sounds crazy, however negative reviews can be a positive force for users to devote more time on your site. According to online review statistics, people devote more than five times as long on a site when they read negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. An overwhelming 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

86 Percent Of Consumers Would Think About Writing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the money they spend at your business. They will be prepared to share it if you offer them a great experience.

Source: Brightlocal

53% Of Customers Expect Businesses To Answer Back Within A Week To Negative Reviews

Online review stats show that 63% of customer reviews remain without a reply. That's regrettable, due to the fact that those companies are losing clients that way.

Source: Review Trackers

A One Star Boost In Rating Can Result In A 5% To 9% Boost In Business Earnings

Businesses that treat consumers honorably normally flourish, review sites help make sure of that.

Source: Statuslabs

88% Of Executives Regard Reputation Risk As A Leading Business Concern

Reputation management statistics show a company's reputation doesn't impact simply the customers. Prospective team members likewise look at ratings and read reviews.

Source: Deloitte

Clients Checking Out Reviews On A Mobile Device Are 127 Percent Most Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done quicker. Purchasing decisions are made rapidly.

Online reviews are clearly persuasive, yet marketers haven't always come to appreciate the power of them.

Source: Martech Zone

Customer Reviews On Items Are Trusted Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals viewpoints before they ever trust what the maker says. The reason, manufacturers' descriptions are generally advertisements.

Source: Martech Zone

98% Of Yelp's Website Visitors Bought From A Business They Found On The Website

Usually, 142 million customers check out Yelp on a monthly basis. If you haven't declared your complimentary Yelp business page, this is as good a time as any.

Source: RevLocal

77% Of Users Do Not Rely On Reviews That Are Older Than Three Months

Consumers don't care how good your service or product was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why most of them regard older reviews unimportant.

It is for this reason that companies ought to be continuously asking for reviews.

Source: Statuslabs

Positive Reviews Encourage 68% Of Customers To Choose Local Businesses

Since the large bulk of consumers check out reviews, you'd want yours to be appealing to new clients? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than two-thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Over Half Of Consumers Will Not Utilize A Service If It Has Less Than A 4 Star Score

This stat is one of many that illustrate the significance of online ratings. Now that news of consumer complete satisfaction travels this fast, keeping your customers delighted is more important than ever.

57% of consumers have searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

11% looked just for services with a perfect five star score.

Source: Brightlocal

Consumers Might Spend 31 Percent More With A Business That Has Fantastic Reviews

Pay attention to this fact. The more detailed other users describe your services or product, the more money you can charge and consumer review stats reveal to us precisely just how much more.

Source: Martech Zone

60% Of Consumers Check Out Blog And Social Network Reviews On Their Mobile Phones Before Shopping

In-store purchasing is influenced substantially by blogs and reviews on social media. With males being two times as likely to be influenced than ladies.

Reviews and score stats show individuals value the opinion of peers more than any other material.

Source: Collective Bias

The Majority Of Best Selling Products Have A Typical Rating Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star scores.

According to consumer rating statistics, conversion rates begin to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

If They Were Asked, 77% Of Customers Would Give A Review

More than a 35% would leave a review to notify others about their consumer experience and 24% would likely direct their review to the business itself.

Over a 26% would want to post a review to assist other people with their choice making process.

Source: Podium

Software Reviews Influence Over 98 Percent Of All Buyers

18% of software purchasers consider reviews to be a vital factor in the purchase process. Software application reviews have no effect whatsoever on just 2% of customers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra