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A One Star Increase In Score Can Lead To A 5% To 9% Increase In Business Profits
Businesses that treat customers fairly generally flourish, review websites help ensure of that.
Source: Statuslabs
The Majority Of Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have visited a supplier. Online review trends reveal individuals prefer to comment if they had a positive experience, rather than a unfavorable or average one.
Source: Brightlocal
Over Half Of Customers Will Not Utilize A Service If It Has Less Than A 4 Star Rating
This stat is among many that highlight the importance of online ratings. Now that news of customer satisfaction travels this quick, keeping your customers happy is more vital than ever.
57 percent of consumers have actually searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.
11 percent looked just for businesses with an ideal five star ranking.
Source: Brightlocal
53% Of Customers Anticipate Companies To Reply Within A Week To Unfavorable Reviews
Online review stats show that 63% of customer reviews remain without a reaction. That's regrettable, because those companies are losing clients that way.
Source: Review Trackers
When Buying Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Influential Aspect
Data reveal that reviews were more successful than TV advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista
Just 44 Percent Of Local Businesses Have Claimed Their Google My Business Listing
That's 56% of your competitors that aren't taking advantage of their listing.
While business listings on the major review platforms are free, a surprisingly low number of businesses really use them.
Although we now know why client reviews are so powerful, a lot of businesses obviously do not.
Source: LsaInsider
Favorable Reviews Encourage 68% Of Customers To Choose Local Businesses
Considering that the vast bulk of customers check out reviews, you would want yours to be appealing to brand-new clients, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
30% Of Customers Feel Favorable To A Business Which Responds To Online Reviews
Keeping in touch with your clients builds their trust. Even something as simple as responding to their comments and reviews can make them feel valued.
As you may anticipate, customers who feel this way are ready to invest more cash with a business.
Source: Statuslabs
83% Of All Young Buyers Were Invited To Leave A Review Recently
Of those asked, 80% of clients did submit a review. In general, businesses have actually asked 66% of all clients to submit a review on their business.
Source: Brightlocal
60 Percent Of Customers Check Out Blog And Social Network Reviews On Their Cell Phones Before Shopping
In-store shopping is affected considerably by blogs and reviews on social media. With men being twice as likely to be influenced than ladies.
Reviews and rating statistics reveal people value the opinion of peers more than any other material.
Source: Collective Bias
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of companies question the integrity of online reviews. Nevertheless, they realize the massive impact user scores have on their business. Undesirable customer or employee reviews can influence 90% of job seekers.
Source: Career Arc
The Majority Of Consumers Aged 25-34 Submitted Reviews
According to Statista, the more youthful generations are purportedly the more opinionated ones.
Source: Statista