53% Of Consumers Anticipate Companies To Answer Back Within A Week To Unfavorable Reviews

Online review stats clarify that 63% of client reviews remain without a response. That's regrettable, since those businesses are losing clients that way.

Source: Review Trackers

A One Star Increase In Ranking Can Cause A 5% To 9% Boost In Business Profits

Businesses that treat customers fairly typically flourish, review sites help ensure of that.

Source: Statuslabs

83% Of All Younger Clients Were Invited To Submit A Review Recently

Of those asked, 80% of clients did submit a review. In general, businesses have asked 66% of all consumers to submit a review on their company.

Source: Brightlocal

Google Represents 57.5% Of All Reviews Around The Globe

Google is in the lead here, followed by Facebook as a distant second.

Here's the online reviews circulation rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers. 59% of all tourists report that they check out reviews 'always' or 'really often'.

Source: Trust You

67% Of Consumers Suggest Reviews Are A "Very Important" Factor When Selecting A Solution Provider

Reviews have an enormous impact on their decision when clients have to pick a solution provider.

Source: DemandGenReport

70% Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business

4 reviews may be too few. Most people check out a lot more reviews to get an idea of how the business is really doing. Don't depend on that statistic alone.

Source: Brightlocal

63.6 Percent Of Customers Go To Google To Look For Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.

These online review stats show the basic appeal of a site can only go so far when it concerns trust.

Source: Review Trackers

73 Percent Of Consumers Think Consumer Reviews Are More Important Than Star And Number Rankings

Online review data make it clear people aren't pleased with ratings alone.

Customer reviews make the stats appear more genuine which is what the prospective customers are searching for. Practically a 3rd of consumers say written reviews are the only feature that makes them believe the sites' reviews are beneficial and appropriate.

Source: Fan and Fuel

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Company

The star ranking is the first thing customers see. Still, users take notice of other aspects as well, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of US customers.

Source: Statista

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of American Customers

24% of US shoppers consider reviews as 'very influential'.

To show the value of online reviews and rankings, did you understand that 81% of customers will pay more for a product with reviews and those same clients are also going to accept slower shipping times for such items.

Source: Turntonetworks

30% Of Clients Feel Comfortable With A Business Which Reacts To Online Reviews

Communicating with your consumers creates trust. Even something as simple as reacting to their comments and reviews can make them feel appreciated.

As you may anticipate, customers who feel this way are happy to invest more money with a business.

Source: Statuslabs

70% Of Consumers Choose To Discover A Business By Means Of Posts And Reviews, Rather Than Ads

Advertisements are all well and good, however it deserves trying a different approach also. Reviews are by far the very best way to find the truth about a product or service.

Source: Statuslabs

One-half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses

More youthful people know the worth of being informed. User-generated material has an unassailable impact on customers.

If businesses think of the power of client reviews over millennials, they will recognize what they've been missing out on. Older individuals are various though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal

88% Of Executives View Reputation Risk As A Leading Business Issue

Reputation management statistics show a business's reputation doesn't affect just the clients. Potential employees likewise look at ratings and read reviews.

Source: Deloitte