53% Of Customers Expect Businesses To Respond Within A Week To Unfavorable Reviews

Online review stats reveal that 63% of client reviews stay without a reply. That's regrettable, since those companies are losing customers that way.

Source: Review Trackers

Reviews Shared On Twitter Can Help Improve Online Sales By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

72% Of Clients Will Not Take Action Before They Check Out Some Reviews

Irrespective of how attractive your marketing is, you still require customer reviews. There is no way around it. Customers are still happy to hear you out, but they trust other people more.

Source: My Testimonial Engine

88% Of Americans Stated That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices

Data reveal that reviews were more successful than Television advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

Negative Reviews Can Boost Conversion By Up To 85 Percent

It sounds insane, but negative reviews can be a positive force for users to devote more time on your website. According to online review data, people spend more than five times as long on a website when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. An overwhelming 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

60 Percent Of Customers Consult Blog And Social Media Reviews On Their Cell Phones Before Shopping

In-store purchasing is influenced considerably by blogs and reviews on social networks. With men being twice as likely to be influenced than ladies.

Reviews and score stats show people value the opinion of peers more than any other content.

Source: Collective Bias

86 Percent Of Customers Would Consider Composing A Review For A Business

Your consumers are your most important resource, and it's not just because of the money they spend at your business. They will be willing to share it if you give them an excellent experience.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Organization

The star score is the first thing consumers see. Still, users pay attention to other factors also, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of United States customers.

Source: Statista

71% Of Millennials Browse Consumer Reviews Of Expert Services

More than half of all individuals in need of an expert service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to pick an attorney or a physician.

Young people (age 18-35) are even more inclined to work with an expert based on online reviews. Just 19% of millennials will consider hiring a lawyer without any.

Source: Thomson Reuters

Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions

Facebook is currently the most popular social media which can also influence our purchasing decisions.

According to social media reviews stats, Facebook affects over half of users' purchase choices.

If it has favorable reviews, Facebook reviews statistics reveal that 4 out of five users are more likely to rely on a local business.

Source: RevLocal

95% Of Travelers Read Online Reviews Prior To Reserving Travel Related Services

Leisure and business tourists alike check out reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

The Majority Of Customers Aged 25-34 Posted Reviews

According to Statista, the more youthful generations are surprisingly the more opinionated ones.

Source: Statista

83% Of All Younger People Were Asked To Give A Review Recently

Of those asked, 80% of clients did post a review. Overall, companies have actually asked 66% of all consumers to submit a review on their company.

Source: Brightlocal

77% Of Clients Do Not Trust Reviews That Are Older Than Three Months

Customers don't care how excellent your product or service was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why most of them consider older reviews unimportant.

It is for this reason that businesses should to be continuously requesting reviews.

Source: Statuslabs

74 Percent Of Local Businesses Have At A Minimum, One Google Review

A single review is far from enough to enhance your website's SERP ranking.

Looking at online rankings data, we learnt that a company requires to have a minimum of 40 reviews before people "Award" it with a star.

Source: Brightlocal