89% Of Consumers Read A Businesses Reactions To Reviews

Not only do many individuals read the review replies, 30% of them hold them in high regard. Nearly 96% read the feedback to their own reviews.

Source: Brightlocal

63.6 Percent Of Consumers Visit Google To Read Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) behind.

When it comes to trust, these online review stats reveal the basic popularity of a site can only go so far.

Source: Review Trackers

64% Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who read customer reviews, concur that it increases their buying confidence.

Organizations utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

72% Of Consumers Will Not Take Action Before They Check Out Some Reviews

Regardless of how alluring your marketing is, you still need customer reviews. There's no other way around it. Clients are still willing to hear you out, however they rely on other people more.

Source: My Testimonial Engine

95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Services

Leisure and business travelers alike read reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

Since They Desire To Buy A Service Or An Item And Desire To Get The Truth About The Businesses Products And Services, 82 Percent Of Consumers Check Out Review Websites.

Users come because they have already formed a buying decision. The bulk of them (89 percent) buy within a week of their visit.

Source: RevLocal

Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process

Let's say you want to purchase a new vehicle and there are numerous models which fit your requirements. How do you pick the very best one for you? Well, you read the reviews.

With the help of other consumers, you manage to choose a model that works for you. That's how favorable reviews convert customers into consumers.

Source: Consumer Affairs

98% Of Yelp's Site Visitors Bought From A Business They Discovered On The Website

Normally, 142 million customers visit Yelp monthly. This is as excellent a time as any if you haven't claimed your free Yelp business page.

Source: RevLocal

49% Of Consumers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Buying Decision

Customers value not just the quality or nature of the reviews, however they consider their number and recency too.

The share of clients, who take note of the number of reviews is presently at 46%.

Source: Brightlocal

77% Of Customers Would Undoubtedly Post A Review If They Were Asked

More than a 35% would do it to advise others about their customer experience and 24% would most likely direct their review to the company itself.

Over a 26% would be willing to post a review to assist other people with their choice making process.

Source: Podium

30% Of Clients Feel Favorable To A Business Which Answers Online Reviews

Staying connected with your consumers creates trust. Even something like responding to their reviews and comments can make them feel appreciated.

As you may anticipate, clients who feel this way are ready to spend more money with a company.

Source: Statuslabs

61 Percent Of Regional Businesses Have An Average Ranking Of 4 Or 5 Stars

Typically 2 out of 3 companies have excellent and great rankings. Only 5% of businesses have a rating listed below three stars.

Source: Brightlocal