71% Of Millennials Browse Customer Reviews Of Professional Services

Over half of all people in need of an expert service turn to online reviews.

According to online reviews stats, 59% used online reviews to pick a physician or a legal representative.

Younger people (age 18-35) are even more likely to hire a professional based on online reviews. Just 19% of millennials will consider employing an attorney without any.

Source: Thomson Reuters

77% Of Clients Don't Trust Reviews That Are Older Than 3 Months

Customers don't care how great your product or service was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.

Customers understand businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that companies need to be continuously asking for reviews.

Source: Statuslabs

Favorable Reviews Encourage 68 Percent Of Consumers To Use Local Businesses

Given that the huge majority of customers check out reviews, you'd want yours to be appealing to brand-new customers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

70 Percent Of Consumers Need To Read A Minimum Of 4 Reviews Before They Can Rely On A Business

Four reviews may be too few. Many people check out a lot more reviews to get a clear view of how business is in fact doing. Do not depend on that figure alone.

Source: Brightlocal

67% Of Customers Say Reviews Are A "Very Important" Factor When Selecting A Solution Provider

Reviews have a huge effect on their decision when customers have to pick a solution provider.

Source: DemandGenReport

Google Represents 57.5% Of All Reviews All Over The World

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here are the online reviews distribution rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

Online Reviews Impact 67.7% Of Consumer Purchasing Decisions

More than two thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

77% Of Customers Would Undoubtedly Submit A Review If They Were Asked

More than a 35% would do it to advise others about their customer encounter and 24% would most likely direct their review to the business itself.

Over a 26% would want to give a review to assist other individuals with their decision making process.

Source: Podium

82% Of Customers Visit Review Sites Since They Wish To Purchase A Service Or An Item And Wish To Get The Facts About Business Products And Services.

Users come because they have actually already formed a buying decision. The bulk of them (89%) buy within a week of their visit.

Source: RevLocal

53% Of Americans Consider Product Reviews And Scores As The Most Important Part Of Online Shopping.

Today's shoppers are wary and want the very best bang for their dollar. It's no wonder that they consider reading reviews as a big part of the purchasing decision.

Source: Statista

83% Of All Young Customers Were Asked To Leave A Review Recently

Of those asked, 80% of customers did post a review. Overall, businesses have actually asked 66% of all clients to post a review on their business.

Source: Brightlocal

15 Percent Of Visitors Do Not Trust Businesses Without Having Online Reviews

No trust indicates no interactions. 15 percent of potential clients will not even think about working with a company they can't find opinions about.

Source: Statuslabs

89% Of Clients Browse A Companies Replies To Reviews

Not only do a lot of consumers read the review replies, 30% of them hold them in high regard. Almost 96% read the responses to their own reviews.

Source: Brightlocal

Fifty Percent Of All Of The Millennial's "Always" Check Out Online Reviews For Businesses

Younger people know the value of being informed. User-generated content has an unassailable influence on consumers.

They will realize what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older individuals are various though, only 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

A Solitary Business Review Can Raise Its Conversions By 10 Percent

Online review stats show user-generated content can do miracles in terms of conversions.

A single review can have an enormous influence on your business.

A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can supply a mind-blowing 44% boost.

Source: RevLocal

49 Percent Of Consumers Consider The Number Of Online Reviews As An Essential Consideration Of Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, but they consider their number and recency as well.

The share of consumers, who take note of the number of reviews is currently at 46%.

Source: Brightlocal

Over Half Of Consumers Aged 25-34 Wrote Reviews

According to Statista, the more youthful generations are plainly the more opinionated ones.

Source: Statista