Customers Might Spend 31% More With A Business That Has Excellent Reviews

Pay attention to this fact. The better other users explain your product and services, the more cash you can charge and customer review statistics show us precisely how much more.

Source: Martech Zone

Google Accounts For 57.5 Percent Of All Reviews Throughout The World

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here's the online reviews circulation rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

15% Of Users Do Not Trust Businesses Without Any Online Reviews

No trust suggests no interactions. 15% of prospective clients will not even consider working with a company they can't discover opinions about.

Source: Statuslabs

60% Of Customers Refer To Blog And Social Media Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is affected considerably by blogs and reviews on social media. With males being two times as likely to be affected than women.

Reviews and rating stats reveal individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

53% Of Customers Anticipate Companies To Answer Back Within A Week To Negative Reviews

Online review statistics show that 63% of customer reviews stay without a reaction. That's regrettable, since those companies are losing clients that way.

Source: Review Trackers

71% Of Millennials Browse Customer Reviews Of Expert Services

More than half of all people in need of an expert service turn to online reviews.

According to online reviews stats, 59% used online reviews to select a lawyer or a physician.

Younger people (age 18-35) are a lot more inclined to employ an expert based on online reviews. Only 19% of millennials will consider working with a lawyer without any.

Source: Thomson Reuters

95% Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services

Leisure and business tourists alike read reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

Many Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they've gone to a supplier. Online review trends reveal individuals choose to comment if they had a favorable experience, rather than a average or unfavorable one.

Source: Brightlocal

If They Were Asked, 77% Of Customers Would Post A Review

More than a 35% would post a review to inform others about their customer experience and 24% would most likely direct their review to the business itself.

Over a 26% would want to give a review to assist other people with their decision making process.

Source: Podium

A Lot Of Best-selling Items Have An Average Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. Someone always has a little bit of a gripe. That's why it is abnormal to get perfect 5 star scores. Often a lower score actually helps your overall rating.

According to consumer rating statistics, conversion rates start to reduce as rankings rise above 4.7.

Source: Spiegel Research Center

A One Star Boost In Rating Can Lead To A 5% To 9% Boost In Business Income

Businesses that treat consumers fairly normally succeed, review websites help make certain of that.

Source: Statuslabs

86 Percent Of Consumers Would Think About Composing A Review For A Business

Your consumers are your most valuable resource, and it's not just because of the cash they invest at your business. If you provide an excellent experience, they will be willing to share it.

Source: Brightlocal

49 Percent Of Consumers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Buying Decision

Customers value not just the quality or nature of the reviews, but they consider their quantity and recency too.

The share of customers, who take notice of the number of reviews is presently at 46%.

Source: Brightlocal

73% Of Consumers Believe Customer Reviews Are More Vital Than Star And Number Scores

Online review statistics make it clear people aren't satisfied with ratings alone.

Written reviews make the stats appear more authentic which is what the potential customers are looking for. Almost a 3rd of consumers state composed reviews are the only function that makes them think the sites' reviews are appropriate and helpful.

Source: Fan and Fuel

74% Of Local Companies Have At A Minimum, 1 Google Review

A single review is far from sufficient to improve your website's SERP ranking.

Taking a look at online ratings stats, we discovered that a business needs to have an average of 40 reviews before customers "Award" it with a star.

Source: Brightlocal