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If They Were Asked, 77% Of Consumers Would Likely Post A Review
More than a 35% would submit a review to educate others about their consumer experience and 24% would likely direct their review to the company itself.
Over a 26% would want to leave a review to assist other individuals with their choice making process.
Source: Podium
Reviews Shared On Twitter Can Improve Sales By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
Just 6 Percent Of Customers Do Not Rely On Customer Reviews At All
According to customer review statistics, a massive 19 percent of customers constantly rely on online reviews and never a make a purchase without reading reviews.
Source: Statista
83% Of All Young Shoppers Were Invited To Give A Review Recently
Of those asked, 80% of consumers did post a review. Overall, businesses have asked 66% of all clients to post a review on their company.
Source: Brightlocal
49% Of Customers Consider The Quantity Of Online Reviews As An Important Factor In Their Purchasing Decision
Customers value not only the quality or nature of the reviews, however they consider their number and recency too.
The share of consumers, who take notice of the number of reviews is presently at 46%.
Source: Brightlocal
61 Percent Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars
Typically two-thirds of businesses have exceptional and awesome ratings. Only 5% of companies have a ranking below 3 stars.
Source: Brightlocal
The Majority Of Consumers Aged 25 To 34 Gave Reviews
According to Statista, the younger generations are evidently the more opinionated ones.
Source: Statista
Unfavorable Reviews Can Improve Conversion By Up To 85%
It sounds insane, however negative reviews can be a positive driver for users to devote more time on your website. According to online review data, people spend more than 5 times as long on a website when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, a frustrating 95% suspect censorship or fabricated reviews.
Source: Reevoo
72 Percent Of Customers Will Not Take Action Before They Check Out Some Reviews
Regardless of how attractive your marketing is, you still need customer reviews. There's no skirting around it. Consumers are still happy to hear you out, but they trust other people more.
Source: My Testimonial Engine
15 Percent Of Buyers Do Not Trust Businesses With No Online Reviews
No trust indicates no interactions. 15 percent of potential customers won't even consider working with a business they can't discover opinions about.
Source: Statuslabs
The Typical Review Word Count Has Actually Become 65% Much Shorter Since 2010
In the present day reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is equivalent to that of a tweet.
Source: Review Trackers
Most Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've gone to a supplier. Online review trends reveal people choose to comment if they had a positive experience, instead of a unfavorable or mediocre one.
Source: Brightlocal
95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services
Leisure and business tourists alike read reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Business
The star score is the first thing customers see. Still, users pay attention to other elements also, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of United States customers.
Source: Statista
If A Business Handles Problems Quickly And Effectively, 95% Of Dissatisfied Consumers Will Return To A Business
Consumers do not expect you to be perfect. When things go wrong, they do expect you to deal with things. If there is nothing else a business can do to fix a concern, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday