Most Local Businesses Have Approximately 39 Google Reviews

Individuals like to share their experience after they've gone to a vendor. Online review trends reveal individuals choose to comment if they had a positive experience, rather than a negative or mediocre one.

Source: Brightlocal

Online Item Reviews About An Item Can Boost Its Conversion Rate By A Staggering 270 Percent

User review statistics show the purchase probability for a product with five reviews is 270% higher than the exact same product without reviews.

Source: Spiegel Research Center

Only 44% Of Local Businesses Have Actually Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't making the most of their listing.

While business listings on the major review platforms are totally free, a remarkably low number of businesses actually make use of them.

Although we now understand why consumer reviews are so powerful, most businesses obviously don't.

Source: LsaInsider

53% Of Customers Anticipate Businesses To Answer Back Within A Week To Negative Reviews

Online review stats show that 63% of consumer reviews stay without a reply. That's too bad, because those businesses are losing consumers that way.

Source: Review Trackers

If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust A Product More

We already discussed the negative and positive reviews and their effect on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are fake. Customers expect to see some unfavorable reviews.

Source: Capterra

53% Of Americans Consider Item Reviews And Ratings As The Most Essential Part Of Online Shopping.

Today's shoppers are smart and desire the best bang for their dollar. It's not surprising that that they consider reading reviews as a big part of the buying decision.

Source: Statista

88% Of Executives View Reputation Risk As A Leading Business Issue

Reputation management stats indicate a company's reputation doesn't affect simply the clients. Potential team members also take a look at rankings and take a look at reviews.

Source: Deloitte

89% Of Shoppers Prefer To Read Reviews Using Their Mobile Phones

Be it by means of an app or a mobile internet browser, most people prefer to read reviews on their cell phones.

Source: Statista

Over Half Of Customers Will Not Utilize A Company If It Has Less Than A 4 Star Rating

This stat is one of numerous that illustrate the importance of online ratings. Now that news of consumer fulfillment travels this quick, keeping your clients delighted is more crucial than ever.

57% of consumers have actually searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

11% looked only for companies with a best five star score.

Source: Brightlocal

91 Percent Of Millennials Rely On Online Reviews As Much As Family And Friends

Online review statistics put clients' reviews as the most reliable source of suggestions. Online reviews typically bring the exact same weight as guidance from friends and family.

Source: Brightlocal

A Lot Of Popular Products Have An Average Rating Of 4.2 To 4.7

You can't make everybody delighted, which is why perfect 5 star ratings are suspicious. Somebody always has a little a gripe. That's why it is unnatural to get perfect 5 star ratings. Sometimes a lower score really helps your overall rating.

According to client rating stats, conversion rates begin to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

Favorable Reviews Motivate 68 Percent Of Customers To Choose Local Businesses

Because the large bulk of customers check out reviews, you'd want yours to be appealing to brand-new customers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

A One Star Boost In Score Can Result In A 5% To 9% Boost In Business Profits

Businesses that treat customers well typically succeed, review sites help make sure of that.

Source: Statuslabs

70% Of Customers Need To Read At Least Four Reviews Before They Can Rely On A Business

4 reviews may be too few. The majority of people check out a lot more reviews to get a better idea of how business is really doing. Don't depend on that statistic alone.

Source: Brightlocal

Reviews Are The 3rd Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.

Source: Moz