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86 Percent Of Customers Would Think About Composing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the money they spend at your business. If you give them a great experience, they will be willing to share it.
Source: Brightlocal
American Consumers Regard "Product Performance" To Be The Most Helpful Info In Product Reviews
They focus on various aspects of the shopping experience when individuals check out reviews. But according to online review statistics, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of American clients.
Source: Statista
More Than 4 Negative Reviews About A Business Or Service May Reduce Sales By 70 Percent
One negative review suffices for 35% of a website's visitors to decide not to purchase. Three negative reviews can cost a business 59% fewer sales.
Naturally, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
60 Percent Of Consumers Seek Advice From Blog And Social Media Reviews On Their Cell Phones Before Shopping
In-store purchasing is affected significantly by blogs and reviews on social media. With men being twice as likely to be influenced than women.
Reviews and ranking statistics reveal people value the opinion of peers more than any other material.
Source: Collective Bias
73% Of Consumers Believe Client Reviews Are More Vital Than Star And Number Scores
Online review data make it clear individuals aren't pleased with ratings alone.
Written reviews make the statistics appear more authentic which is what the would-be consumers are searching for. Practically a 3rd of consumers say written reviews are the only function that makes them believe the sites' reviews are appropriate and beneficial.
Source: Fan and Fuel
Only 44 Percent Of Local Companies Have Claimed Their Google My Business Listing
That's 56% of your competition that aren't benefiting from their listing.
While business listings on the major review platforms are free, a surprisingly low number of companies in fact utilize them.
Although we now know why client reviews are so powerful, a lot of businesses apparently do not.
Source: LsaInsider
Just 6 Percent Of Customers Do Not Rely On Client Reviews At All
According to customer review stats, a massive 19% of customers always trust online reviews and never a make a purchase without checking out reviews first.
Source: Statista
88% Of Americans Declared That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices
Stats reveal that reviews were more helpful than Television advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista
71% Of Millennials Search Customer Reviews Of Expert Services
More than half of all people in need of an expert service turn to online reviews.
According to online reviews stats, 59% used online reviews to pick a doctor or an attorney.
Young people (age 18-35) are even more inclined to employ a professional based on online reviews. Only 19% of millennials will consider working with a lawyer without any.
Source: Thomson Reuters
74% Of Regional Companies Have At Least One Google Review
A single review is far from adequate to improve your site's SERP ranking.
Looking at online ratings data, we discovered that a company requires to have a minimum of 40 reviews before people "Award" it with a star.
Source: Brightlocal
Positive Reviews Motivate 68 Percent Of Consumers To Choose Local Businesses
Since the large bulk of consumers check out reviews, you would want yours to be appealing to new consumers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal