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Reviews Posted On Twitter Can Grow Revenues By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
89% Of Clients Review A Companies Responses To Reviews
Not only do most clients read the review replies, 30% of them hold them in high regard. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
63.6% Of Consumers Visit Google To Look For Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) last.
These online review statistics show the basic appeal of a website can just presume when it comes to trust.
Source: Review Trackers
Clients Could Invest 31% More With A Business That Has Fantastic Reviews
Take note of this statistic. The more detailed other users explain your services or product, the more money you can charge and customer review stats show us exactly how much more.
Source: Martech Zone
Just 6 Percent Of Customers Do Not Rely On Consumer Reviews At All
According to client review statistics, a whopping 19 percent of customers constantly trust online reviews and never a make a purchase without reading reviews.
Source: Statista
A Lot Of Local Businesses Have Approximately 39 Google Reviews
People like to share their experience after they've visited a vendor. Online review trends show people prefer to comment if they had a positive experience, rather than a negative or average one.
Source: Brightlocal
71% Of Millennials Browse Consumer Reviews Of Professional Services
More than half of all people in need of a professional service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to choose a physician or a legal representative.
Younger people (age 18-35) are much more likely to work with an expert based on online reviews. Only 19% of millennials will consider working with a lawyer without any.
Source: Thomson Reuters
If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More
We already discussed the positive and negative reviews and their result on customers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are positive. Consumers expect to see some unfavorable reviews.
Source: Capterra
77% Of Customers Would Leave A Review If They Were Asked
More than a 35% would post a review to advise others about their client encounter and 24% would definitely direct their review to the business itself.
Over a 26% would be willing to leave a review to help other people with their decision making process.
Source: Podium
Positive Reviews Encourage 68% Of Consumers To Use A Local Business
Since the vast bulk of customers check out reviews, you'd want yours to be appealing to new consumers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of US Customers
24% of US consumers consider reviews as 'exceptionally influential'.
To illustrate the importance of online reviews and rankings, did you understand that 81% of consumers will pay more for an item with reviews and those same clients are also happy to accept slower shipping times for such products.
Source: Turntonetworks