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Online Product Reviews About A Product Can Raise Its Conversion Rate By More Than 270%
User review statistics reveal the purchase probability for an item with 5 reviews is 270% higher than the same item without reviews.
Source: Spiegel Research Center
Only 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competition that aren't making the most of their listing.
While business listings on the significant review platforms are complimentary, a surprisingly low number of companies actually use them.
Although we now understand why customer reviews are so effective, a lot of businesses apparently do not.
Source: LsaInsider
The Majority Of Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they have gone to a vendor. Online review trends reveal people choose to comment if they had a positive experience, instead of a unfavorable or mediocre one.
Source: Brightlocal
72% Of Clients Won't Take Action Before They Read Some Reviews
Irrespective of how eye-catching your marketing is, you still need client reviews. There's no way around it. Consumers are still willing to hear you out, but they trust other people more.
Source: My Testimonial Engine
Google Represents 57.5 Percent Of All Reviews Across The Globe
Google is in the lead here, followed by Facebook as a remote second.
These the online reviews distribution rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
83% Of Consumers Do Not Rely On Advertising
The conventional channels to reach consumers aren't as influential as they utilized to be. Most users who no longer trust advertisements choose to take notice of clients' suggestions online.
Source: Statuslabs
61 Percent Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars
Overall two-thirds of companies have outstanding and awesome scores. Only 5% of businesses have a ranking below 3 stars.
Source: Brightlocal
Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you want to purchase a new car and there are numerous models which fit your requirements. How do you pick the very best one for you? Well, you read online reviews.
With the help of other consumers, you manage to select a model that works for you. That's how positive reviews convert consumers into customers.
Source: Consumer Affairs
Only 6% Of Customers Don't Rely On Customer Reviews At All
According to client review data, a massive 19% of consumers always trust online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
United States Buyers View "Product Performance" To Be The Most Useful Information In Product Reviews
They focus on different aspects of the shopping experience when individuals read reviews. However according to online review statistics, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of US clients.
Source: Statista
73% Of Customers Think Client Reviews Are More Crucial Than Star And Number Ratings
Online review data make it clear people aren't satisfied with scores alone.
Written reviews make the statistics appear more genuine which is what the would-be customers are searching for. Practically a 3rd of consumers state composed reviews are the only feature that makes them believe the sites' reviews are pertinent and beneficial.
Source: Fan and Fuel
If A Company Makes An Effort To Resolve Issues Quickly And Effectively, 95% Of Disappointed Customers Will Return To A Business
Consumers don't expect you to be perfect. They do anticipate you to take care of things when they go wrong. If there's absolutely nothing else a company can do to fix a concern, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday
A Single Business Review Can Lift Its Conversions By 10 Percent
Online review statistics show user-generated content can do wonders in regards to conversions.
A single review can have a substantial effect on your business.
A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can supply a mind-blowing 44% boost.
Source: RevLocal
More Than Four Negative Reviews About A Business Or Product May Reduce Sales By 70%
One negative review is enough for 35% of a website's visitors to choose not to buy. Three negative reviews can cost a business 59% fewer sales.
Of course, they can be compensated by the large variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
88% Of Executives Judge Reputation Risk As A Leading Business Problem
Reputation management stats show a business's reputation doesn't impact just the customers. Prospective team members likewise look at scores and take a look at reviews.
Source: Deloitte
95% Of Travelers Read Online Reviews Prior To Reserving Travel Related Services
Leisure and business travelers alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You