Software Application Reviews Influence Over 98 Percent Of All Buyers

18 percent of software application buyers consider reviews to be an essential factor in the purchase process. Software reviews have no effect whatsoever on just 2 percent of customers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

61 Percent Of Regional Businesses Have A Typical Rating Of 4 Or 5 Stars

Overall two thirds of companies have good and awesome rankings. Only 5% of businesses have a rating below three stars.

Source: Brightlocal

If It Has Negative Reviews As Well, 52% Of Consumers Trust A Product More

We already discussed the positive and negative reviews and their result on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are phony. People expect to see some unfavorable reviews.

Source: Capterra

63.6 Percent Of Consumers Go To Google To Read Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.

When it comes to trust, these online review stats show the general popularity of a site can only go so far.

Source: Review Trackers

A One Star Boost In Ranking Can Result In A 5% To 9% Increase In Business Profits

Businesses that treat customers honorably typically flourish, review sites help make sure of that.

Source: Statuslabs

90% Of Visitors Need Less Than 10 Reviews To Form An Opinion About A Business

You know what individuals state about first impressions?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

If you do not have reviews on your site, think about asking your visitors to write one.

Source: Martech Zone

Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is presently the most popular social network which can also influence our buying decisions.

According to social reviews statistics, Facebook impacts the majority of users' purchase choices.

If it has favorable reviews, Facebook reviews statistics expose that 4 out of 5 users are more likely to rely on a local business.

Source: RevLocal

Online Item Reviews About A Product Can Increase Its Conversion Rate By A Staggering 270 Percent

User review statistics reveal the purchase likelihood for an item with 5 reviews is 270 percent higher than the exact same product without reviews.

Source: Spiegel Research Center

73% Of Consumers Think Customer Reviews Are More Important Than Star And Number Rankings

Online review data make it clear people aren't satisfied with ratings alone.

Written reviews make the stats appear more genuine which is what the would-be customers are searching for. Almost a 3rd of customers say written reviews are the only function that makes them think the websites' reviews are useful and relevant.

Source: Fan and Fuel

Google Represents 57.5% Of All Reviews World Wide

Google remains in the lead here, followed by Facebook as a distant second.

These are the online reviews circulation rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

53% Of Consumers Anticipate Businesses To Reply Within A Week To Negative Reviews

Online review statistics prove that 63% of client reviews stay without a reaction. That's too bad, since those companies are losing clients that way.

Source: Review Trackers

89% Of Shoppers Choose To Read Reviews On Their Smart Devices

Be it via an app or a mobile browser, most people prefer to read reviews on their mobile devices.

Source: Statista

83 Percent Of Consumers Don't Rely On Advertising

The conventional channels to reach consumers aren't as influential as they used to be. Most users who no longer trust ads pick to take notice of clients' suggestions online.

Source: Statuslabs

Reviews Shared On Twitter Can Boost Revenues By 6.46%

Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

30% Of Customers Feel Comfortable With A Business Which Responds To Online Reviews

Communicating with your clients builds their trust. Even something easy like reacting to their remarks and reviews can make them feel appreciated.

As you might expect, clients who feel this way are happy to invest more cash with a company.

Source: Statuslabs

83% Of All Young Consumers Were Asked To Leave A Review Recently

Of those asked, 80% of clients did give a review. In general, companies have actually asked 66% of all consumers to leave a review on their company.

Source: Brightlocal

Online Reviews Impact 67.7% Of Customer Buying Decisions

More than 2 thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

70 Percent Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business

4 reviews may be too few. The majority of people check out a lot more reviews to get a clear view of how the business is in fact doing. Don't depend on that figure alone.

Source: Brightlocal