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Negative Reviews Can Increase Conversion By Up To 85 Percent
It sounds crazy, but negative reviews can be a positive force for users to devote more time on your site. According to online review stats, people devote more than 5 times as long on a website when they read negative reviews.
When there are a mix of negatives and positives, more than two thirds of users trust reviews more. An overwhelming 95% suspect censorship or faked reviews if there aren't any negative ones.
Source: Reevoo
98 Percent Of Yelp's Website Visitors Purchased From A Business They Found On The Website
Generally, 142 million customers visit Yelp each month. This is as excellent a time as any if you have not claimed your free Yelp business page.
Source: RevLocal
70% Of Consumers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business
4 reviews may be too few. Most people check out a lot more reviews to get a clear view of how the business is actually doing. Don't depend on that statistic alone.
Source: Brightlocal
The Majority Of Clients Aged 25-34 Gave Reviews
According to Statista, the younger generations are surprisingly the more vocal ones.
Source: Statista
72 Percent Of Customers Will Not Take Action Unless They Read Some Reviews
No matter how eye-catching your marketing is, you still need customer reviews. There is no way around it. Clients are still ready to hear you out, but they rely on other individuals more.
Source: My Testimonial Engine
Reviews Published On Twitter Can Help Improve Online Sales By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
67% Of Customers Suggest Reviews Are A "Very Crucial" Factor When Choosing A Service Provider
When consumers need to choose a solution provider, reviews have an enormous effect on their decision.
Source: DemandGenReport
83% Of All Younger Customers Were Invited To Leave A Review Recently
Of those asked, 80% of customers did submit a review. Overall, businesses have asked 66% of all consumers to submit a review on their company.
Source: Brightlocal
64 Percent Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of customers who read customer reviews, concur that it increases their buying confidence.
Organizations utilize the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
A Lone Business Review Can Lift Its Conversions By 10 Percent
Online review stats reveal user-generated material can do wonders in regards to conversions.
A single review can have a massive impact on your business.
A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can provide a mind-blowing 44% boost.
Source: RevLocal
53% Of Customers Expect Businesses To Answer Back Within A Week To Negative Reviews
Online review stats clarify that 63% of client reviews stay without a response. That's too bad, because those businesses are losing customers that way.
Source: Review Trackers
More Than 4 Negative Reviews About A Company Or Product Might Reduce Sales By 70%
One negative review suffices for 35% of a website's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent less sales.
Obviously, they can be compensated by the large number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
USA Consumers Consider "Product Performance" To Be The Most Valuable Detail In Product Reviews
They focus on various aspects of the shopping experience when individuals read reviews. But according to online review stats, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality over time are the next few considerations for more than 50% of USA consumers.
Source: Statista
Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Buying Process
Let's say you want to purchase a new car and there are a number of models which fit your requirements. How do you select the best one for you? Well, you read online reviews.
With the help of other consumers, you manage to choose a model that works for you. That's how positive reviews transform customers into customers.
Source: Consumer Affairs
Since They Desire To Buy A Service Or An Item And Desire To Get The Facts About The Businesses Items And Services, 82 Percent Of Consumers Check Out Review Websites.
Users come because they have already formed a buying decision. The bulk of them (89 percent) buy within a week of their visit.
Source: RevLocal