Positive Reviews Encourage 68 Percent Of Consumers To Choose Local Businesses

Given that the huge majority of customers read reviews, you would want yours to be appealing to new customers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Many Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they have gone to a supplier. Online review trends reveal people prefer to comment if they had a favorable experience, rather than a average or negative one.

Source: Brightlocal

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Utilize An Organisation

This stat is one of numerous that highlight the significance of online scores. Now that news of customer complete satisfaction travels this quick, keeping your customers happy is more vital than ever.

57 percent of consumers have actually searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

Furthermore, 11% looked only for businesses with a best five star ranking.

Source: Brightlocal

Clients Could Spend 31% More With A Business That Has Fantastic Reviews

Pay attention to this fact. The better other users describe your product and services, the more cash you can charge and consumer review stats show us precisely how much more.

Source: Martech Zone

89% Of Clients Prefer To Read Reviews Using Their Mobile Phones

Be it via an app or a mobile internet browser, people young and old choose to read reviews on their mobile phones.

Source: Statista

91 Percent Of Millennials Rely On Online Reviews As Much As Family And Friends

Online review stats position consumers' reviews as the most trustworthy source of recommendations. Online reviews normally bring the exact same weight as recommendations from loved ones.

Source: Brightlocal

Just 44% Of Local Businesses Have Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't making the most of their listing.

While business listings on the significant review platforms are complimentary, a remarkably low number of businesses really make use of them.

Although we now know why consumer reviews are so effective, many businesses obviously do not.

Source: LsaInsider

If A Company Deals With Problems Quickly And Effectively, 95% Of Unsatisfied Customers Will Go Back To A Company

Consumers do not expect you to be perfect. They do anticipate you to take care of things when they go wrong. If there is absolutely nothing else a company can do to fix a concern, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

Software Reviews Influence Over 98 Percent Of All Purchasers

18 percent of software buyers consider reviews to be an important factor in the purchase procedure. Software reviews have no effect whatsoever on only 2% of customers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

98% Of Yelp's Browsers Purchased From A Business They Found On The Website

Usually, 142 million customers check out Yelp each month. If you have not claimed your free Yelp business page, this is as great a time as any.

Source: RevLocal

70% Of Consumers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business

Four reviews may be too few. The majority of people read many more reviews to get a better idea of how the business is really doing. Don't depend upon that figure alone.

Source: Brightlocal

One-half Of All Millennial's "Constantly" Check Out Online Reviews For Companies

More youthful individuals know the value of being informed. User-generated material has an unassailable effect on consumers.

They will recognize what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older individuals are various though, only 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

Google Accounts For 57.5% Of All Reviews Worldwide

Google is the clear winner as far as distribution goes, but they are not the only ones in the game.

Here are the online reviews distribution rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

49% Of Consumers Consider The Number Of Online Reviews As An Essential Consideration Of Their Purchasing Decision

Customers value not just the quality or nature of the reviews, however they consider their number and recency also.

The share of consumers, who take note of the variety of reviews is currently at 46%.

Source: Brightlocal

53 Percent Of Americans Consider Product Reviews And Rankings As The Most Essential Part Of Online Shopping.

Today's shoppers are wary and want the best bang for their dollar. It's no surprise that they consider reading reviews as a big part of the purchasing decision.

Source: Statista