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15 Percent Of People Don't Trust Businesses Without Any Online Reviews
No trust means no interactions. 15 percent of prospective clients won't even consider working with a company they can't find opinions about.
Source: Statuslabs
Online Product Reviews About A Product Can Amplify Its Conversion Rate By More Than 270 Percent
User review statistics show the purchase possibility for a product with five reviews is 270 percent higher than the exact same item without reviews.
Source: Spiegel Research Center
Reviews Are The 3rd Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (quantity, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.
Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
If It Has Unfavorable Reviews As Well, 52% Of Customers Trust A Product More
We already discussed the positive and negative reviews and their effect on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are fake. People anticipate to see some unfavorable reviews.
Source: Capterra
Customers Might Invest 31% More With A Business That Has Great Reviews
Take notice of this statistic. The more detailed other users describe your product and services, the more cash you can charge and customer review stats reveal to us precisely how much more.
Source: Martech Zone
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of United States Consumers
24% of US consumers consider reviews as 'incredibly influential'.
To highlight the importance of online reviews and ratings, did you understand that 81 percent of customers will pay more for a product with reviews and those same consumers are likewise willing to accept slower shipping times for such products.
Source: Turntonetworks
86% Of Consumers Would Think About Writing A Review For A Business
Your clients are your most important resource, and it's not only because of the cash they invest at your business. If you provide a great experience, they will want to share it.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Company
The star rating is the first thing consumers see. Still, users pay attention to other aspects also, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a third of American customers.
Source: Statista
70% Of Customers Need To Check Out At Least Four Reviews Before They Can Trust A Business
Four reviews may be too few. Many people check out a lot more reviews to get a better idea of how business is in fact doing. Do not depend on that statistic alone.
Source: Brightlocal
77% Of Consumers Would Likely Give A Review If They Were Asked
More than a 35% would leave a review to inform others about their consumer encounter and 24% would certainly direct their review to the business itself.
Over a 26% would want to post a review to help other individuals with their decision making process.
Source: Podium
Because They Desire To Purchase A Service Or A Product And Want To Get The Truth About The Businesses Products And Services, 82 Percent Of Customers Visit Review Websites.
Review websites are places that people go to get the facts about a service, business or item . Users come since they have actually already formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit. And 29% do so in 24 hours.
Source: RevLocal
83% Of All Young Buyers Were Invited To Give A Review Recently
Of those asked, 80% of clients did give a review. Overall, companies have asked 66% of all clients to post a review on their business.
Source: Brightlocal
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of companies question the integrity of online reviews. Nevertheless, they recognize the massive impact user scores have on their business. Unfavorable client or staff member reviews can affect 90% of job seekers.
Source: Career Arc
More Than Four Negative Reviews About A Business Or Product Might Decrease Sales By 70%
One negative review suffices for 35 percent of a website's visitors to choose not to purchase. Three negative reviews can cost a business 59 percent fewer sales.
Naturally, they can be compensated by the sheer number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
72% Of Consumers Won't Take Action Unless They Read Some Reviews
Irrespective of how alluring your marketing is, you still require customer reviews. There's no skirting around it. Consumers are still ready to hear you out, however they rely on other people more.
Source: My Testimonial Engine
60 Percent Of Customers Seek Advice From Blog And Social Network Reviews On Their Mobile Phones Before Shopping
In-store shopping is affected significantly by blogs and reviews on social media. With men being twice as likely to be affected than women.
Reviews and ranking data reveal people value the viewpoint of peers more than any other content.
Source: Collective Bias
Many Best-selling Products Have A Typical Rating Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star rankings.
According to customer rating statistics, conversion rates begin to reduce as ratings rise above 4.7.
Source: Spiegel Research Center
61% Of Regional Businesses Have An Average Score Of 4 To 5 Stars
Typically 2 out of 3 businesses have good and awesome scores. Only 5% of businesses have a score listed below 3 stars.
Source: Brightlocal