89% Of Individuals Like To Read Reviews On Their Mobile Phones

Be it through an app or a mobile internet browser, folks choose to read reviews on their mobile phones.

Source: Statista

53% Of Customers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review stats clarify that 63% of consumer reviews stay without a response. That's too bad, since those companies are losing clients that way.

Source: Review Trackers

Favorable Reviews Encourage 68% Of Consumers To Use A Local Business

Since the vast bulk of consumers read reviews, you would want yours to be appealing to brand-new customers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of businesses question the integrity of online reviews. Nevertheless, they recognize the enormous effect user ratings have on their business. Unfavorable customer or staff member reviews can influence 90% of job seekers.

Source: Career Arc

60 Percent Of Consumers Check Out Blog And Social Media Network Reviews On Their Mobile Phones Prior To Shopping

In-store purchasing is influenced significantly by blogs and reviews on social media. With men being twice as likely to be influenced than women.

Reviews and ranking stats reveal individuals value the opinion of peers more than any other content.

Source: Collective Bias

89% Of Consumers Review A Businesses Feedback To Reviews

Not only do many individuals read the review replies, 30% of them highly value them. Nearly 96% read the replies to their own reviews.

Source: Brightlocal

73% Of Consumers Think Consumer Reviews Are More Important Than Star And Number Ratings

Online review stats make it clear individuals aren't pleased with ratings alone.

Written reviews make the statistics appear more genuine which is what the prospective customers are searching for. Nearly a third of consumers say written reviews are the only feature that makes them think the sites' reviews are useful and appropriate.

Source: Fan and Fuel

Just 6% Of Customers Don't Rely On Consumer Reviews At All

According to consumer review stats, a tremendous 19 percent of customers constantly trust online reviews and never a buy without checking out reviews initially.

Source: Statista

Google Represents 57.5% Of All Reviews Around The Globe

Google is in the lead here, followed by Facebook as a distant second.

These the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions

Facebook is presently the most popular social media which can also influence our buying preferences.

According to social media reviews stats, Facebook impacts over half of users' purchase decisions.

Facebook reviews statistics expose that 4 out of 5 users are more likely to trust a local business if it has positive reviews.

Source: RevLocal

91 Percent Of Millennials Have Confidence In Online Reviews As Much As Family And Friends

Online review stats place clients' reviews as the most trustworthy source of suggestions. Online reviews typically bring the very same weight as guidance from family and friends.

Source: Brightlocal

64% Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who read consumer reviews, concur that it increases their buying confidence.

Organizations use the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Almost All Customers, Who Use Online Reviews, Read Them Early On In The Buying Process

Let's say you want to buy a new car and there are numerous models which fit your criteria. How do you pick the best one for you? Well, you read reviews.

With the help of other people, you quickly decide on a model that works for you. That's how favorable reviews convert customers into clients.

Source: Consumer Affairs

Online Reviews Affect 67.7% Of Consumer Purchasing Decisions

More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Software Reviews Influence Over 98 Percent Of All Purchasers

18% of software buyers consider reviews to be a necessary factor in the purchase process. Software application reviews have no impact whatsoever on just 2 percent of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

70% Of Customers Need To Check Out At Least Four Reviews Before They Can Rely On A Business

4 reviews may be too few. Many people read many more reviews to get an idea of how business is actually doing. Don't depend upon that figure alone.

Source: Brightlocal