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Software Reviews Impact Over 98% Of All Purchasers
18% of software buyers consider reviews to be an important factor in the purchase procedure. Software application reviews have no effect whatsoever on only 2 percent of customers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions
Facebook is presently the most popular social media which can also influence our purchasing preferences.
According to social media reviews stats, Facebook affects more than half of users' purchase decisions.
If it has positive reviews, Facebook reviews stats reveal that four out of 5 users are most likely to rely on a local business.
Source: RevLocal
Reviews Are The 3rd Most Influential Ranking Factor For Google's Local 3 Pack
Review signals (amount, variety, and so on) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
77% Of Clients Do Not Trust Reviews That Are Older Than 3 Months
Consumers don't care how excellent your service or product was in the past. Because they are fresh and relevant, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.
It is for this reason that businesses should to be constantly requesting reviews.
Source: Statuslabs
15 Percent Of Visitors Do Not Trust Businesses Without Any Online Reviews
No trust means no interactions. 15% of prospective consumers will not even think about working with a company they can't discover opinions about.
Source: Statuslabs
Favorable Reviews Motivate 68 Percent Of Consumers To Choose A Local Business
Considering that the large majority of consumers check out reviews, you'd want yours to be inviting to brand-new customers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
67% Of Consumers Claim That Reviews Are A "Very Crucial" Factor When Selecting A Solution Provider
When clients have to select a service provider, reviews have an enormous impact on their decision.
Source: DemandGenReport
If A Business Takes Care Of Problems Quickly And Efficiently, 95% Of Unsatisfied Customers Will Return To A Business
Consumers do not expect you to be perfect. They do expect you to fix things when they go wrong. If there's nothing else a business can do to solve an issue, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
Google Accounts For 57.5 Percent Of All Reviews Throughout The World
Google is the clear winner as far as distribution goes, but they are not the only ones in the game.
Here are the online reviews circulation rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
74% Of Regional Companies Have At Least One Google Review
A single review is far from adequate to enhance your site's SERP ranking.
Taking a look at online scores data, we learnt that a company requires to have approximately 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
83% Of All Young Shoppers Were Asked To Leave A Review Recently
Of those invited, 80% of clients did leave a review. In general, businesses have asked 66% of all clients to post a review on their business.
Source: Brightlocal
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of US Clients
24% of US buyers consider reviews as 'extremely influential'.
To show the value of online reviews and rankings, did you know that 81 percent of customers will pay more for an item with reviews and those very same customers are also happy to accept slower shipping times for such products.
Source: Turntonetworks
Customer Reviews On Items Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples viewpoints before they ever trust what the producer states. The reason, producers' descriptions are generally ads.
Source: Martech Zone
Just 6 Percent Of Customers Don't Rely On Client Reviews At All
According to client review stats, a tremendous 19% of customers always trust online reviews and never ever a make a purchase without reading reviews.
Source: Statista
Reviews Published On Twitter Can Help Grow Revenues By 6.46%
Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo