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The Majority Of Customers Aged 25 To 34 Wrote Reviews
According to Statista, the younger generations are plainly the more opinionated ones.
Source: Statista
83 Percent Of Consumers Do Not Rely On Advertising
The standard channels to reach customers aren't as influential as they used to be. Most users who no longer trust advertisements select to take note of clients' suggestions online.
Source: Statuslabs
73 Percent Of Customers Think Written Reviews Are More Vital Than Star And Number Rankings
Online review stats make it clear people aren't satisfied with scores alone.
Client reviews make the stats appear more authentic which is what the prospective clients are searching for. Practically a third of consumers say composed reviews are the only function that makes them think the websites' reviews are helpful and relevant.
Source: Fan and Fuel
64% Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who check out consumer reviews, agree that it increases their purchasing confidence.
Organizations use the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
53% Of Customers Expect Companies To Answer Back Within A Week To Negative Reviews
Online review stats prove that 63% of consumer reviews stay without a response. That's regrettable, since those companies are losing customers that way.
Source: Review Trackers
30% Of Consumers Feel Positive About A Business Which Reacts To Online Reviews
Communicating with your clients develops trust. Even something as basic as reacting to their reviews and comments can make them feel valued.
As you might anticipate, clients who feel this way are happy to invest more money with a business.
Source: Statuslabs
Unfavorable Reviews Can Increase Conversion By As Much As 85%
It sounds crazy, however negative reviews can be a positive driver for users to devote more time on your website. According to online review data, individuals spend more than 5 times as long on a website when they check out negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. A frustrating 95% suspect censorship or faked reviews if there aren't any unfavorable ones.
Source: Reevoo
70% Of Customers Prefer To Learn About A Business Via Reviews And Posts, Instead Of Ads
Advertisements are all well and good, but it deserves trying a different approach also. Reviews are without a doubt the very best method to discover the truth about a service or product.
Source: Statuslabs
Consumer Reviews On Products Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals opinions before they ever trust what the maker says. The reason, manufacturers' descriptions are generally advertisements.
Source: Martech Zone
91 Percent Of Millennials Rely On Online Reviews As Much As Family And Friends
Online review statistics put consumers' reviews as the most credible source of suggestions. Online reviews typically bring the exact same weight as recommendations from family and friends.
Source: Brightlocal
Just 6 Percent Of Customers Don't Rely On Consumer Reviews At All
According to customer review data, a whopping 19% of consumers always trust online reviews and never a make a purchase without checking out reviews.
Source: Statista
Clients Checking Out Reviews On A Mobile Device Are 127 Percent More Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done quicker. Therefore, buying decisions are made quickly.
Online reviews are clearly convincing, yet marketers haven't always come to value the power of them.
Source: Martech Zone
98% Of Yelp's Website Visitors Bought From A Business They Found On The Website
Generally, 142 million customers go to Yelp each month. This is as great a time as any if you have not declared your totally free Yelp business page.
Source: RevLocal
72 Percent Of Clients Will Not Take Action Before They Check Out Some Reviews
Irrespective of how eye-catching your marketing is, you still need customer reviews. There is no way around it. Customers are still going to hear you out, but they trust other people more.
Source: My Testimonial Engine
83% Of All Younger Shoppers Were Invited To Post A Review Recently
Of those asked, 80% of clients did give a review. Overall, businesses have asked 66% of all consumers to post a review on their company.
Source: Brightlocal
61% Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars
Overall 2 out of 3 businesses have great and exceptional rankings. Only 5% of companies have a score listed below three stars.
Source: Brightlocal