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15% Of Consumers Don't Trust Businesses Without Having Online Reviews
No trust implies no interactions. 15% of prospective clients won't even consider working with a company they can't find viewpoints about.
Source: Statuslabs
Over Half Of Shoppers Aged 25-34 Wrote Reviews
According to Statista, the younger generations are evidently the more vocal ones.
Source: Statista
Reviews Are The 3rd Most Prominent Ranking Aspect For Google's Local 3 Pack
Review signals (amount, variety, and so on) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of US Consumers
24% of US shoppers consider reviews as 'exceptionally influential'.
To show the importance of online reviews and scores, did you know that 81% of customers will pay more for an item with reviews and those same clients are likewise ready to accept slower shipping times for such items.
Source: Turntonetworks
88% Of Executives Regard Reputation Risk As A Top Business Concern
Reputation management statistics indicate a company's reputation does not impact simply the customers. Prospective team members also look at ratings and take a look at reviews.
Source: Deloitte
86% Of Consumers Would Consider Composing A Review For A Business
Your clients are your most valuable resource, and it's not only because of the money they spend at your business. If you provide a great experience, they will want to share it.
Source: Brightlocal
91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of companies doubt the integrity of online reviews. Nevertheless, they realize the massive effect user ratings have on their business. Unfavorable consumer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
Negative Reviews Can Improve Conversion By As Much As 85 Percent
It sounds insane, but negative reviews can be a positive driver for users to devote more time on your website. According to online review stats, people spend more than five times as long on a website when they read negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. An overwhelming 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.
Source: Reevoo
83% Of All Younger Shoppers Were Asked To Submit A Review Recently
Of those invited, 80% of customers did give a review. In general, companies have actually asked 66% of all customers to give a review on their company.
Source: Brightlocal
82% Of Consumers Visit Review Websites Due To The Fact That They Wish To Buy A Product Or A Service And Wish To Get The Facts About Business Services And Products.
Users come due to the fact that they have already formed a buying decision. The bulk of them (89%) purchase within a week of their visit.
Source: RevLocal
53% Of Customers Anticipate Businesses To Reply Within A Week To Unfavorable Reviews
Online review statistics show that 63% of consumer reviews stay without a response. That's too bad, since those businesses are losing customers that way.
Source: Review Trackers
89% Of Consumers Browse A Businesses Reactions To Reviews
Not only do many individuals read the review replies, 30% of them highly value them. Practically 96% read the reactions to their own reviews.
Source: Brightlocal