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83% Of All Younger Buyers Were Invited To Post A Review Recently
Of those invited, 80% of clients did give a review. In general, companies have actually asked 66% of all clients to submit a review on their business.
Source: Brightlocal
Just 6 Percent Of Customers Do Not Trust Client Reviews At All
According to customer review stats, a whopping 19% of customers always trust online reviews and never a make a purchase without checking out reviews.
Source: Statista
77% Of Users Do Not Rely On Reviews That Are Older Than Three Months
Clients don't care how good your product or service was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.
Customers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.
It is for this reason that businesses need to be constantly asking for reviews.
Source: Statuslabs
49% Of Consumers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Buying Decision
Consumers value not only the quality or nature of the reviews, but they consider their number and recency too.
The share of clients, who focus on the variety of reviews is currently at 46 percent.
Source: Brightlocal
The Average Review Word Count Has Become 65% Shorter Since 2010
At this present time reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is proportionate to that of a twitter tweet.
Source: Review Trackers
If They Were Asked, 77% Of Customers Would Certainly Post A Review
More than a 35% would post a review to notify others about their customer experience and 24% would most likely direct their review to the company itself.
Over a 26% would be willing to post a review to assist other people with their choice making process.
Source: Podium
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of American Customers
24% of US buyers consider reviews as 'very influential'.
To illustrate the value of online reviews and scores, did you understand that 81 percent of customers will pay more for an item with reviews and those very same customers are also ready to accept slower shipping times for such products.
Source: Turntonetworks
72 Percent Of Consumers Will Not Take Action Before They Check Out Some Reviews
Irrespective of how alluring your marketing is, you still need customer reviews. There's no other way around it. Consumers are still happy to hear you out, however they rely on other people more.
Source: My Testimonial Engine
A Lot Of Popular Products Have An Average Score Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star rankings.
According to customer rating stats, conversion rates begin to decrease as rankings rise above 4.7.
Source: Spiegel Research Center
Positive Reviews Motivate 68 Percent Of Customers To Use Local Businesses
Considering that the vast bulk of consumers check out reviews, you would want yours to be appealing to brand-new consumers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
60 Percent Of Customers Consult Blog And Social Media Reviews On Their Mobile Devices Before Shopping
In-store purchasing is affected considerably by blogs and reviews on social media. With men being twice as likely to be affected than women.
Reviews and score stats show individuals value the opinion of peers more than any other content.
Source: Collective Bias