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95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services
Leisure and business tourists alike read reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
61% Of Regional Businesses Have A Typical Score Of 4 To 5 Stars
Overall two thirds of businesses have excellent and exceptional ratings. Only 5% of businesses have a rating below 3 stars.
Source: Brightlocal
Just 6% Of Consumers Do Not Rely On Customer Reviews At All
According to client review statistics, a tremendous 19% of consumers always rely on online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
Visitors Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Buy Than Desktop Users
Mobile users prefer to get things done quicker. For that reason, purchasing decisions are made rapidly.
Online reviews are certainly convincing, yet online marketers have not always come to value the power of them.
Source: Martech Zone
73 Percent Of Consumers Believe Consumer Reviews Are More Important Than Star And Number Ratings
Online review data make it clear individuals aren't pleased with ratings alone.
Consumer reviews make the stats appear more genuine which is what the prospective customers are looking for. Almost a third of consumers say composed reviews are the only function that makes them think the websites' reviews are useful and pertinent.
Source: Fan and Fuel
Just 44% Of Local Businesses Have Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't making the most of their listing.
While business listings on the significant review platforms are free, a remarkably low number of companies actually use them.
Although we now understand why consumer reviews are so powerful, a lot of businesses apparently do not.
Source: LsaInsider
If It Has Less Than A 4 Star Score, More Than Half Of Customers Won't Use A Company
This stat is one of lots of that highlight the value of online rankings. Now that news of consumer complete satisfaction travels this fast, keeping your customers delighted is more important than ever.
57% of consumers have searched for business with more than four stars in 2018, which is up from 48 percent in 2017.
11 percent looked just for organizations with an ideal five star score.
Source: Brightlocal
United States Consumers Consider "Product Performance" To Be The Most Helpful Information In Product Reviews
They focus on various aspects of the shopping experience when individuals check out reviews. But according to online review stats, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality with time are the next few considerations for more than 50% of US customers.
Source: Statista
The Typical Review Length Has Actually Become 65% Shorter Since 2010
Lately reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is typical to that of tweet on twitter.
Source: Review Trackers
Half Of All Of The Millennial's "Always" Read Online Reviews For Businesses
Younger people know the worth of being informed. User-generated content has an unassailable influence on customers.
If businesses think of the power of client reviews over millennials, they will recognize what they've been missing out on. Older people are various though, only 6% of people aged 55 or older check out reviews.
Source: Brightlocal
Most Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they have visited a vendor. Online review trends reveal people choose to comment if they had a favorable experience, rather than a unfavorable or average one.
Source: Brightlocal
83% Of All Younger Clients Were Invited To Post A Review Recently
Of those invited, 80% of clients did give a review. In general, companies have asked 66% of all customers to give a review on their business.
Source: Brightlocal
Software Application Reviews Influence Over 98 Percent Of All Buyers
18 percent of software buyers consider reviews to be an essential factor in the purchase procedure. Software application reviews have no effect whatsoever on only 2% of consumers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra