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49% Of Customers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Buying Decision
Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency too.
The share of consumers, who take notice of the variety of reviews is presently at 46%.
Source: Brightlocal
86 Percent Of Consumers Would Consider Writing A Review For A Business
Your customers are your most valuable resource, and it's not just because of the cash they spend at your business. If you give them a good experience, they will be willing to share it.
Source: Brightlocal
98% Of Yelp's Site Visitors Bought From A Business They Discovered On The Website
Usually, 142 million consumers go to Yelp every month. If you have not claimed your free Yelp business page, this is as good a time as any.
Source: RevLocal
63.6 Percent Of Customers Visit Google To Read Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) last.
When it comes to trust, these online review stats reveal the basic popularity of a site can only go so far.
Source: Review Trackers
64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who read consumer reviews, concur that it increases their purchasing confidence.
Organizations use the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
More Than Half Of Customers Aged 25-34 Gave Reviews
According to Statista, the younger generations are unsurprisingly the more opinionated ones.
Source: Statista
A Lot Of Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they have gone to a vendor. Online review trends show individuals prefer to comment if they had a positive experience, rather than a mediocre or negative one.
Source: Brightlocal
89% Of Shoppers Want To Read Reviews On Their Smartphones
Be it through an app or a mobile internet browser, clients prefer to read reviews on their mobile phones.
Source: Statista
30% Of Customers Feel Favorable To A Business Which Responds To Online Reviews
Staying connected with your clients builds their trust. Even something as simple as reacting to their comments and reviews can make them feel appreciated.
As you might expect, clients who feel this way are happy to spend more cash with a business.
Source: Statuslabs
67% Of Customers Claim That Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider
When consumers have to pick a service provider, reviews have a huge effect on their decision.
Source: DemandGenReport
Reviews Posted On Twitter Can Help Improve Revenues By 6.46%
Online review data reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
90 Percent Of Clients Require Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals state about first impressions?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
If you do not have reviews on your website, think about asking your visitors to compose one.
Source: Martech Zone
Negative Reviews Can Boost Conversion By Up To 85%
It sounds crazy, but negative reviews can be a positive force for users to spend more time on your site. According to online review stats, people spend more than five times as long on a site when they read negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any negative ones, a frustrating 95% suspect censorship or faked reviews.
Source: Reevoo
61 Percent Of Local Businesses Have An Average Score Of 4 Or 5 Stars
Typically two thirds of businesses have excellent and good scores. Just 5% of companies have a rating below three stars.
Source: Brightlocal
Google Represents 57.5% Of All Reviews Throughout The World
Google is the clear winner as far as circulation goes, but they are not the only ones in the game.
Here's the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
If They Were Asked, 77% Of Customers Would Certainly Submit A Review
More than a 35% would leave a review to advise others about their consumer experience and 24% would definitely direct their review to the company itself.
Over a 26% would be willing to leave a review to help other people with their choice making process.
Source: Podium