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A One Star Increase In Ranking Can Cause A 5% To 9% Boost In Business Earnings
Businesses that treat clients well normally flourish, review websites help make sure of that.
Source: Statuslabs
53% Of Customers Anticipate Businesses To Reply Within A Week To Negative Reviews
Online review statistics clarify that 63% of consumer reviews go on without a reaction. That's regrettable, since those companies are losing consumers that way.
Source: Review Trackers
If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Won't Utilize An Organisation
This stat is one of numerous that illustrate the importance of online rankings. Now that news of customer complete satisfaction travels this fast, keeping your customers delighted is more crucial than ever.
57 percent of customers have actually looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.
Additionally, 11 percent looked only for organizations with a best five star score.
Source: Brightlocal
90 Percent Of Buyers Need Less Than 10 Reviews To Form An Opinion About A Business
You know what people state about first impressions, right?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
Consider asking your visitors to write one if you don't have reviews on your website.
Source: Martech Zone
77% Of Clients Would Most Likely Post A Review If They Were Asked
More than a 35% would do it to inform others about their consumer experience and 24% would likely direct their review to the business itself.
Over a 26% would be willing to post a review to assist other people with their choice making process.
Source: Podium
91% Of Millennials Depend On Online Reviews As Much As Friends And Family
Online review stats put customers' reviews as the most credible source of suggestions. Online reviews typically bring the exact same weight as suggestions from friends and family.
Source: Brightlocal
74% Of Local Companies Have At Least 1 Google Review
A single review is far from sufficient to enhance your website's SERP ranking.
Looking at online ratings data, we discovered that a company requires to have a minimum of 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
77% Of Consumers Don't Rely On Reviews That Are Older Than 3 Months
Customers don't care how good your product or service was in the past. Part of why online reviews matter is since they are fresh and relevant.
Customers understand businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.
It is for this reason that companies should to be continuously asking for reviews.
Source: Statuslabs
63.6% Of Customers Go To Google To Read Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) behind.
These online review stats reveal the general popularity of a website can only go so far when it concerns trust.
Source: Review Trackers
Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is currently the most popular social media which can also influence our purchasing preferences.
According to social media reviews stats, Facebook affects over half of users' purchase choices.
If it has positive reviews, Facebook reviews stats expose that 4 out of 5 users are more likely to rely on a local business.
Source: RevLocal
More Than Half Of Shoppers Aged 25-34 Wrote Reviews
According to Statista, the younger generations are apparently the more vocal ones.
Source: Statista