71% Of Millennials Browse Consumer Reviews Of Expert Services

More than half of all people in need of a professional service turn to online reviews.

According to online reviews data, 59% utilized online reviews to choose a legal representative or a doctor.

Younger people (age 18-35) are much more inclined to employ an expert based on online reviews. Just 19% of millennials will consider working with an attorney without any.

Source: Thomson Reuters

91 Percent Of Millennials Have Faith In Online Reviews As Much As Loved Ones

Online review statistics position consumers' reviews as the most credible source of suggestions. Online reviews typically bring the same weight as advice from family and friends.

Source: Brightlocal

Just 6 Percent Of Consumers Don't Trust Client Reviews At All

According to customer review stats, a whopping 19% of consumers always rely on online reviews and never ever a make a purchase without reading reviews.

Source: Statista

70 Percent Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business

Four reviews may be too few. Many people check out much more reviews to get a clear view of how the business is in fact doing. Do not depend upon that fact alone.

Source: Brightlocal

If A Business Takes Care Of Issues Quickly And Efficiently, 95% Of Unhappy Customers Will Go Back To A Business

Customers don't expect you to be perfect. When things go wrong, they do expect you to fix things. If there is nothing else a business can do to deal with a concern, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

83% Of All Younger Shoppers Were Invited To Post A Review Recently

Of those asked, 80% of clients did leave a review. In general, companies have actually asked 66% of all customers to leave a review on their company.

Source: Brightlocal

Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is currently the most popular social media which can also influence our purchasing decisions.

According to social reviews data, Facebook impacts the majority of users' purchase decisions.

Facebook reviews stats expose that four out of 5 users are more likely to trust a local business if it has positive reviews.

Source: RevLocal

77% Of Users Do Not Rely On Reviews That Are Older Than 3 Months

Consumers don't care how excellent your service or product was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.

It is for this reason that companies should to be constantly asking for reviews.

Source: Statuslabs

Favorable Reviews Motivate 68% Of Consumers To Choose A Local Business

Given that the vast bulk of customers check out reviews, you would want yours to be inviting to brand-new consumers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

53% Of Consumers Anticipate Companies To Answer Back Within A Week To Negative Reviews

Online review statistics prove that 63% of customer reviews stay without a reaction. That's regrettable, because those companies are losing customers that way.

Source: Review Trackers

15% Of Customers Do Not Trust Businesses With No Online Reviews

No trust suggests no interactions. 15 percent of prospective customers won't even think about working with a business they can't find viewpoints about.

Source: Statuslabs

67% Of Consumers Say Reviews Are A "Very Important" Factor When Selecting A Solution Provider

Reviews have an enormous effect on their decision when customers have to choose a solution provider.

Source: DemandGenReport

86% Of Customers Would Consider Composing A Review For A Business

Your clients are your most valuable resource, and it's not just because of the money they invest at your business. If you give them a great experience, they will be willing to share it.

Source: Brightlocal

Half Of All Of The Millennial's "Always" Check Out Online Reviews For Businesses

More youthful individuals know the worth of being informed. User-generated material has an indisputable effect on customers.

They will recognize what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older individuals are various though, just 6% of people aged 55 or older read reviews.

Source: Brightlocal

60% Of Consumers Check Out Blog And Social Media Reviews On Their Cell Phones Before Shopping

In-store purchasing is influenced significantly by blogs and reviews on social media. With men being two times as likely to be influenced than ladies.

Reviews and ranking stats show people value the viewpoint of peers more than any other content.

Source: Collective Bias

More Than Four Negative Reviews About A Company Or Product Might Decrease Sales By 70%

One negative review suffices for 35% of a site's visitors to choose not to buy. Three negative reviews can cost a business 59% less sales.

Of course, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone