Reviews Are The Third Most Prominent Ranking Element For Google's Local 3 Pack

Review signals (quantity, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

61% Of Regional Businesses Have A Typical Score Of 4 To 5 Stars

Overall 2 out of 3 companies have excellent and exceptional ratings. Only 5% of companies have a ranking listed below three stars.

Source: Brightlocal

60 Percent Of Customers Check Out Blog And Social Media Network Reviews On Their Mobile Phones Before Shopping

In-store shopping is influenced substantially by blogs and reviews on social networks. With men being two times as likely to be affected than women.

Reviews and ranking statistics reveal individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

Software Application Reviews Impact Over 98 Percent Of All Buyers

18% of software application buyers consider reviews to be an important factor in the purchase process. Software application reviews have no effect whatsoever on only 2% of customers. Two-thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

86% Of Customers Would Think About Writing A Review For A Business

Your clients are your most valuable resource, and it's not just because of the money they invest at your business. If you provide a good experience, they will want to share it.

Source: Brightlocal

73 Percent Of Consumers Think Customer Reviews Are More Important Than Star And Number Rankings

Online review stats make it clear individuals aren't satisfied with scores alone.

Client reviews make the statistics appear more authentic which is what the potential customers are looking for. Practically a 3rd of consumers state composed reviews are the only feature that makes them think the sites' reviews are helpful and relevant.

Source: Fan and Fuel

89% Of Shoppers Choose To Read Reviews On Their Cell Phones

Be it via an app or a mobile web browser, most people choose to read reviews on their phones.

Source: Statista

Clients Could Invest 31 Percent More With A Business That Has Fantastic Reviews

Take note of this statistic. The more detailed other users explain your services or product, the more cash you can charge and customer review stats reveal to us precisely just how much more.

Source: Martech Zone

70% Of Customers Choose To Discover A Business By Means Of Short Articles And Reviews, Instead Of Ads

Ads are all well and good, however it's worth attempting a different approach also. Reviews are by far the very best method to discover the truth about a product or service.

Source: Statuslabs

77% Of Clients Would Undoubtedly Post A Review If They Were Asked

More than a 35% would submit a review to inform others about their consumer experience and 24% would most likely direct their review to the business itself.

Over a 26% would be willing to leave a review to help other people with their choice making process.

Source: Podium

88% Of Executives Regard Reputation Risk As A Top Business Problem

Reputation management statistics indicate a business's reputation doesn't affect just the customers. Prospective team members likewise take a look at scores and read reviews.

Source: Deloitte

95% Of Disappointed Customers Will Return To A Business If A Business Deals With Problems Quickly And Efficiently

Clients do not anticipate you to be perfect. When things go wrong, they do anticipate you to resolve things. If there is absolutely nothing else a company can do to fix an issue, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday